Murali Krishna
@muralikrishna6
I support international clients through virtual assistance, CRM administration, and customer success operations.
IndiaWhat I'm looking for
I've supported international clients at Virtual Employee Pvt. Ltd. through virtual assistance, CRM management, lead generation, research, and administrative support.
Previously, at XWIN Software Solutions Pvt. Ltd., I handled inbound and outbound customer support, CRM updates, and customer issue resolution. I also provided technical support and troubleshooting at VRM Business Services Pvt. Ltd.
With 8+ years across voice, chat, and email support, I bring hands-on experience helping customers and keeping day-to-day operations moving.
Experience
Work history, roles, and key accomplishments
Senior Associate
Virtual Employee Pvt. Ltd.
Apr 2023 - Dec 2025 (2 years 8 months)
Provided virtual assistance for international clients, including CRM management, lead generation, research, and multi-channel support.
Senior Customer Care Associate
XWIN Software Solutions Pvt. Ltd.
Jan 2018 - Feb 2023 (5 years 1 month)
Handled inbound and outbound customer support, updated CRM records, and resolved customer issues.
Customer Care Executive
VRM Business Services Pvt. Ltd.
Oct 2016 - Jan 2017 (3 months)
Provided technical support and troubleshooting to customers.
Education
Degrees, certifications, and relevant coursework
Biju Patnaik University of Technology
Bachelor of Technology, Electronics & Communication Engineering
Pursued a Bachelor of Technology in Electronics & Communication Engineering, graduating in 2014.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Job categories
Interested in hiring Murali?
You can contact Murali and 90k+ other talented remote workers on Himalayas.
Message MuraliGet matched with your dream remote job
Sign up now and join over 250,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!
