Anjola Opakunle

As a dedicated Customer Support Representative with over two years of experience, I have honed my skills in providing exceptional service and support to customers. My expertise lies in gaining in-depth product and service knowledge, which enables me to assist customers effectively in making informed decisions. I thrive in fast-paced environments and have a proven track record of managing customer inquiries, complaints, and requests through various communication channels, including live chat, email, and phone calls.

In my previous role at Threadlers, I successfully handled customer interactions, ensuring their needs were met while maintaining a high level of satisfaction. I am adept at using tools like Zendesk to streamline support processes and enhance customer experience. My ability to analyze client feedback and escalate major issues to specialists has contributed to improved service delivery. I am now seeking an opportunity with a brand that values skilled customer support agents and is committed to providing outstanding service to its clientele.