Martins Ogbe

I am a results-driven and adaptable customer service professional with a proven track record in managing client interactions and resolving inquiries. My experience has equipped me with the skills to drive customer satisfaction and foster organizational growth. I am committed to continuous personal development and enhancing service delivery through effective communication and CRM tools.

In my recent role as a Customer Service Representative at Virtus Global Consult, I managed inbound calls, resolved customer inquiries promptly, and generated sales leads that converted prospects into loyal customers. I ensured 100% follow-up for resolution of complaints, maintaining detailed records of customer interactions. My ability to multitask was further demonstrated in my role as a Chat Operator at Lera Agency, where I provided real-time support and boosted revenue by converting free users to paid subscribers.