Open to opportunities

Ani Tavarez

@anitavarez

Message

Results-driven Account Executive with expertise in client relationship management.

Dominican Republic

Message

What I'm looking for

I seek a dynamic role that fosters growth, collaboration, and innovation in client engagement.

I am an accomplished Account Executive with a proven track record in driving significant revenue growth and managing strategic client relationships. Currently, I lead the delivery of strategic projects at Toptal, where I have successfully brought in over $6M in annual gross revenue and achieved 115% quota delivery over the last two years. My ability to nurture relationships with over 200 clients has been pivotal in optimizing project outcomes and ensuring customer satisfaction.

Previously, as Director of Operations at OutPLEX, I played a key role in doubling contract values for several enterprise clients, including a remarkable increase in revenue for the New York Times program from $200k to $3M ARR. My collaborative approach has allowed me to work effectively with cross-functional teams, driving digital transformation and enhancing customer engagement strategies. I am passionate about empowering my peers and have successfully facilitated training programs that have led to rapid performance improvements.

Find your dream job

Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!

Experience

Work history, roles, and key accomplishments

Current

Account Executive, Strategic Accounts

Current

Toptal

Dec 2022 - Present (2 years 11 months)

As an Account Executive at Toptal, I led the delivery of strategic projects and managed client relationships for over 150 Mid-Market accounts. Achieved 115% quota delivery and generated over $6M in annual gross revenue. Recognized as the Top Account Executive for surpassing quotas consistently. Facilitated training for new team members and spearheaded initiatives to enhance team performance.

Client Relationship Management Sales Strategy Revenue Customer Onboarding Project Management Strategic Planning Account Management

Director Of Operations

OutPLEX

Aug 2021 - Nov 2022 (1 year 3 months)

In my role as Director of Operations at OutPLEX, I guided Enterprise clients on their Digital Customer Engagement Strategy, doubling contract values for major accounts. Collaborated with over 500 staff members and managed a $10M ARR portfolio. Drove significant revenue growth for clients like New York Times and Spirit Airlines, while maintaining expertise in LivePerson's products.

Digital Strategy Revenue Team Collaboration

Operations Manager

OutPLEX

May 2019 - Jul 2021 (2 years 2 months)

As Operations Manager at OutPLEX, I oversaw operations and client services for multiple programs, driving digital transformation for Fortune 500 brands. Managed training and quality assurance, achieving a 95% customer satisfaction rate. Championed partnerships and reduced churn rates significantly for key clients.

Operations Management Client Services Digital Transformation

Operations Supervisor

OutPLEX

Mar 2018 - Apr 2019 (1 year 1 month)

In my role as Operations Supervisor at OutPLEX, I managed operations for various programs, ensuring client satisfaction and operational efficiency. Collaborated with leadership to enhance service delivery and support digital initiatives.

Operations Management Team Collaboration Service Delivery

Operations Manager

TechNearshore

Jun 2017 - Mar 2018 (9 months)

As Operations Manager at TechNearshore, I led operational efforts to enhance service delivery and client engagement. Managed teams across multiple locations and ensured high-quality service standards.

Operations Management Client Engagement Team Leadership Quality