Sebastian Muñoz
@sebastianmuoz
Business Operations Manager with expertise in strategic development and execution.
Dominican RepublicWhat I'm looking for
As a seasoned Business Operations Manager, I have a proven track record of developing and optimizing operations in diverse environments. Currently, I lead the establishment of business operations for Grupo Mirgor in the Dominican Republic, overseeing the launch of eight physical stores and an online channel for Samsung RD. My role involves managing logistics, commercial processes, and ensuring that key performance indicators are met to drive sales and operational success.
Previously, I served as a Key Account Manager at American Tower Argentina, where I strengthened relationships with mobile operators and executed strategic plans to enhance customer satisfaction and retention. My experience spans various roles, including Sales Specialist and Financial Controller Assistant, where I honed my skills in data analysis, budgeting, and process reengineering. I am passionate about leveraging my analytical abilities to drive business growth and improve operational efficiency.
Experience
Work history, roles, and key accomplishments
Business Operations Manager
Grupo Mirgor
Jul 2023 - Present (1 year 10 months)
Responsible for developing the company's operations in the Dominican Republic, including opening 8 physical stores and an online channel. Managed logistics, optimized commercial processes, and coordinated projects from conception to implementation.
Key Account Manager
American Tower Argentina
Jun 2021 - Apr 2023 (1 year 10 months)
Maintained and strengthened relationships with telecommunications operators, developed strategic plans for customer satisfaction, and collaborated with various departments to meet business objectives.
Sales Specialist
Cono Sur
Mar 2019 - Jun 2021 (2 years 3 months)
Developed management reports for decision-making, controlled sales budgets, and implemented process reengineering through automation.
Key Account Manager - Online Channels
Grupo Mirgor
Dec 2017 - Apr 2019 (1 year 4 months)
Developed online channels for the company, implemented commercial actions for brand expansion, and conducted market research to expand product categories.
Commercial Analyst/BI
Samsung Telefonía Móvil
Dec 2016 - Dec 2017 (1 year)
Created management reports for decision-making, managed sales budgets, and reengineered processes through automation.
Financial Controller Assistant
Microsoft Argentina
Jun 2015 - Dec 2016 (1 year 6 months)
Supported the development of online channels, implemented commercial actions for brand expansion, and conducted market research.
Fixed Asset Accountant
Bristol Myers-Squibb
Dec 2014 - Jun 2015 (6 months)
Created and supervised control systems for fixed asset registration, managed acquisitions and transfers, and conducted account reconciliations.
Local Compliance
Nokia S.A
Feb 2013 - Sep 2014 (1 year 7 months)
Managed legal invoicing, collections, intercompany payments, and payroll accounting across Argentina, Chile, and Peru.
Education
Degrees, certifications, and relevant coursework
Pontificia Universidad Católica Argentina
Contador Público, Contabilidad
2010 - 2018
Graduado de Contador Público, con formación en ciencias económicas y contables, desarrollando habilidades en análisis financiero y gestión contable.
Facultad de Ciencias Fisicomatemáticas e Ingeniería
Ingeniería, Ingeniería Informática
2010 - 2010
Estudios en Ingeniería Informática, enfocándose en el desarrollo de software y sistemas computacionales.
Colegio Manuel Belgrano
Bachiller, Ciencias Exactas
1998 - 2009
Bachiller con orientación en Ciencias Exactas, adquiriendo una sólida base en matemáticas y ciencias.
Tech stack
Software and tools used professionally
Availability
Location
Dominican RepublicAuthorized to work in
Job categories
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