Open to opportunities

Anita Mutemi User

@anitamutemiuser

Message

I’m a Virtual Assistant who streamlines operations, calendars, and CRM workflows for remote teams.

Kenya

Message

What I'm looking for

I’m looking for a remote role where I can own admin operations end-to-end—calendars, inboxes, documentation, and CRM—while collaborating across time zones. I want steady process improvement, clear priorities, and opportunities to automate repetitive reporting.

I’m a Virtual Assistant and Administrative Support professional with a strong command of communication, scheduling, data management, and digital tools. I support remote teams across time zones by coordinating complex calendars, drafting and following up on correspondence, and keeping daily operations running smoothly.

I’ve built a reputation for organising work that others can trust—maintaining spreadsheets, reports, and digital filing systems while managing project tracking with consistency. I also translate research into clear, actionable summary reports, so decisions move from information to execution faster.

Working hands-on with CRM databases, I update client information, manage onboarding processes, and support outreach pipeline management through tools like HubSpot and Zoho CRM. I’m comfortable with executive-level correspondence and sensitive information, and I keep documentation pipelines steady with SOP templates and well-prepared briefing notes.

Beyond administration, I bring analytical and automation-minded skills from Python, SQL, and Power BI—paired with advanced Excel techniques like macros and pivot tables. Whether it’s market research, lead tracking, or process improvement, I’m adaptable, discreet, and focused on reducing errors while improving speed and clarity.

Experience

Work history, roles, and key accomplishments

Current

Virtual Assistant & Admin Support

Current

Freelance

Jan 2024 - Present (2 years 4 months)

Managed client inboxes by prioritising, drafting, and following up on correspondence, while coordinating calendars and scheduling meetings across time zones. Produced organised reports and digital filing systems, performed competitor research, and maintained CRM updates (HubSpot/Zoho) to support client onboarding and outreach pipelines.

Inbox Management Scheduling Email Drafting Google Workspace Market Research

Data Mapping & Business Dev Fellow

ALX Africa

Oct 2023 - Dec 2023 (2 months)

Maintained structured employer and leads databases by performing regular data entry and quality checks for accuracy. Tracked outreach across the sales pipeline, produced weekly progress reports, supported stakeholder relationships, and contributed to data-driven market development planning.

Data Entry Data Quality Assurance Database Management Stakeholder Management Lead Management Research Support

Assistant Store Manager

Centunion, S.A.

Jan 2022 - Dec 2022 (11 months)

Oversaw store administrative operations, including requisitions, stock updates, and detailed inventory log maintenance. Digitised recordkeeping using advanced Excel (macros, pivot tables), planned promotional campaigns using historical inventory data, and supported staff scheduling and training.

Inventory Management Stock Updates Scheduling Advanced Excel Pivot Tables Demand Forecasting Record Digitisation

Weather Modelling Intern

Kenya Meteorological Department

Sep 2021 - Nov 2021 (2 months)

Assisted with technical report formatting, daily data entry, and handling of meteorological datasets. Supported documentation for numerical weather prediction tools and helped ensure accurate, timely filing of environmental analysis outputs with senior researchers.

Meteorological Data Handling Data Entry Numerical Weather Prediction (NWP) Documentation Environmental Analysis