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Aniket Jain

@aniketjain1

Message

I build scalable logistics and e-commerce products that reduce costs and delivery friction.

India

Message

I've built 0-to-1 logistics, e-commerce, and platform products at OM Logistics, ONDC, Flipkart, AJIO, and IBM. My work has reduced CAC by 63%, saved approximately ₹2.6 Cr annually, and improved delivery predictability by about 14%.

At Flipkart, I led Open Box Delivery strategy and designed rule-set engines, packaging frameworks, and last-mile network logic that reduced claims, losses, and transit latency. I bridge engineering, design, and business teams through API-first systems, data-driven workflows, and scalable operational architecture.

Experience

Work history, roles, and key accomplishments

Current

Senior Manager – Product & Process Design

Current

OM Logistics Supply Chain

May 2026 - Present (4 months)

Architecting a deterministic promise engine and driving mid-mile disintermediation to improve delivery predictability and reduce transit latency. Designing zero-touch yard management and digitizing handover ecosystems to enhance operational efficiency.

Network Topology Execution Algorithms Capacity Models Yard Management Software Warehouse Workflow EPOD OTP Fadr Process Architecture

Product Manager

Nirmit Bharat, ONDC

Feb 2025 - Dec 2025 (10 months)

Architected a scalable middleware framework and deployed event-driven cancellation architectures. Automated refunds ecosystem and built a user-centric IGM console with RBAC, driving growth and reducing support tickets.

Middleware APIs Event Driven Architecture Refunds RBAC PII Protection Salesforce Service Cloud Referral Programs State Models

Manager II - Product & Process Design

Flipkart Internet Pvt Ltd

Jan 2022 - Jan 2025 (3 years)

Architected the Open Box Delivery Rule-Set Engine and optimized post-order workflows, cutting seller claims by 28%. Led product strategy for OBD, reducing MMD claims by 66% and saving ~2.6 Cr annually.

API Contracts Rules Engine Workflow Optimization Cost Reduction Network Optimization Last Mile Topologies Big Billion Days

Business Intelligence Analyst

AJIO

Nov 2019 - Dec 2021 (2 years 1 month)

Deployed payload-based routing algorithms and managed technical transition to Pull-to-Push API for last mile tracking. Designed NDR resolution logic and automated RTO workflows, reducing processing time by ~1.5 days.

Routing Algorithms APIs NDR RTO Workflows Supply Chain Integration Weekly Dashboards

Application Developer

IBM India Pvt Ltd

Dec 2014 - Oct 2019 (4 years 10 months)

Diagnosed systemic workflow inefficiencies using SPSS predictive modeling and engineered automation scripts. Led Agile requirements elicitation for PROD-CATALOG application and directed UAT to ensure sprint deliverables met client standards.

SPSS predictive modeling Automation Scripting Agile User Stories UAT