Gaurav Tyagi
@gauravtyagi1
Product Manager with 13 years building B2B SaaS and government platforms, driving measurable efficiency through roadmaps and LLM-enabled delivery.
What I'm looking for
I’m a Product Manager with 13 years of experience building and scaling B2B SaaS and government platforms. I specialize in defining product roadmaps, rapid LLM-assisted prototyping, and architecting complex API integrations that translate into measurable efficiency gains.
At Intellect Design Arena, I led end-to-end delivery for GeM, supporting 60,000+ government buyers across spend management and vendor compliance. I shipped an LLM-assisted spend-categorisation module (GPT-4), cutting manual tagging effort by 35%, and delivered 15+ API integrations for national entities—reducing integration turnaround by 30% with zero critical post-go-live defects.
I also built analytics dashboards using Power BI and Amazon Quick Sight to improve KPI visibility and reduce spend costs by 12%. Across teams and releases, I tightened UAT and release planning, reduced SLA breaches by 20%, and prepared BRDs/FRDs plus sprint-ready backlogs—while my earlier roles included improving adoption by 20% and reducing churn by 18%.
Experience
Work history, roles, and key accomplishments
Product Manager
Intellect Design Arena
Dec 2021 - Jun 2025 (3 years 6 months)
Led end-to-end delivery for GeM, a national B2G procurement platform, including an LLM-assisted spend-categorisation module. Owned API integrations, dashboarding (Power BI/QuickSight), and UAT/release planning, improving integration turnaround and reducing SLA breaches.
Senior Business Analyst
Simba Logistics
Feb 2021 - Nov 2021 (9 months)
Supported a B2B logistics SaaS marketplace platform by optimizing workflows and directing UAT cycles with hypercare support. Reduced integration errors using rapid prototyping to surface edge cases prior to handoff.
Manager – Customer Success
OMS Guru
Jul 2019 - Feb 2021 (1 year 7 months)
Improved onboarding and retention for a SaaS order management platform by building data-driven onboarding flows and UX-led retention strategies. Drove UX improvements into the product roadmap based on friction analysis across client accounts.
Business Analyst
Vinculum
Apr 2016 - Jun 2019 (3 years 2 months)
Owned end-to-end SaaS onboarding for multi-channel OMS used by retail and D2C brands. Managed third-party integrations and system configuration, and resolved incidents using RCA to support on-time go-lives.
Client Account Manager
Help Me Build
Mar 2015 - Mar 2016 (1 year)
Managed vendor onboarding and developed online commerce growth plans to scale a product catalogue and drive revenue growth. Measured impact using GMV and SKU count.
Sr. Client Account Executive
Unicommerce eSolutions Pvt Ltd
Mar 2014 - Feb 2015 (11 months)
Reduced client setup time for an OMS by standardizing data mapping and SKU management workflows. Supported multiple portal configurations while improving configuration efficiency across accounts.
Monitoring Engineer
Noida Software Technology Park Ltd
Mar 2012 - Mar 2014 (2 years)
Worked as a Monitoring Engineer at Noida Software Technology Park Ltd.
Education
Degrees, certifications, and relevant coursework
Narsee Monjee Institute of Management Studies (NMIMS)
Master of Business Administration, Supply Chain Management
Completed an MBA in Supply Chain Management at NMIMS in Pune.
GL Bajaj Institute of Technology and Management
Bachelor of Technology, Electronics and Communication Engineering
Earned a B.Tech in Electronics and Communication Engineering from GL Bajaj Institute of Technology and Management.
Availability
Location
Authorized to work in
Job categories
Skills
Interested in hiring Gaurav?
You can contact Gaurav and 90k+ other talented remote workers on Himalayas.
Message GauravGet matched with your dream remote job
Sign up now and join over 250,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!
