Anika Sultan
@anikasultan
I drive SaaS retention, adoption, and expansion across high-touch customer portfolios.
United StatesWhat I'm looking for
At Rippling, I own retention and product adoption for a 350-account portfolio, reaching 120% of retention quota and 90% of cross-sell quota in my first month.
I've built my customer-facing approach across SaaS, healthcare, and medical device sales. At Stryker, I supported surgeons, OR staff, and hospital administrators across a $10M territory, delivering live troubleshooting during procedures while contributing $2M in annual sales against a $1.7M target.
At Vibrant America, I grew territory sales by $40,000, or 52%, in my first three months through account expansion, product education, and onboarding. I was promoted to Territory Sales Manager within six months based on account performance.
I bring an adoption-first, retention-driven mindset to every customer relationship, using account health, consultative discovery, and practical problem-solving to help customers realize lasting value.
Experience
Work history, roles, and key accomplishments
Owns retention and product adoption for a 350-account portfolio, achieving 120% of retention quota and 90% of cross-sell quota in the first month. Proactively monitors account health, identifies whitespace, and partners with customers to reduce churn risk.
Education
Degrees, certifications, and relevant coursework
University of Central Arkansas
Master of Business Administration, Business Marketing
Grade: 3.9
Master of Business Administration in Business Marketing from the University of Central Arkansas, graduating in 2022 with a GPA of 3.9.
University of Central Arkansas
Bachelor of Business Administration, Business Marketing
Grade: 3.4
Bachelor of Business Administration in Business Marketing from the University of Central Arkansas, graduating in 2020 with a GPA of 3.4.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
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