Anika Lewin Sangster

Provided freelance services including real estate management, customer service, and administrative support. Managed multiple remote roles and projects.

Maintained customer satisfaction with forward-thinking strategies. Provided information regarding AT&T charges and loyalty programs.

Provided customer service using product knowledge. Set up promotional booths and communicated product value to entice customers.

Promoted products and services by posing for commercials, live shows, and photo shoots. Modeled garments and rehearsed cat walks.

Counted cash in register drawer and assisted customers. Used cash registers and POS systems to record orders.

Assisted customers with locating and choosing merchandise.

Trained and mentored associates on customer service techniques. Resolved complaints and collected feedback to improve satisfaction.

Collaborated with attorneys, loan officers, and agencies to complete property sales and purchases. Educated clients on buying processes and scheduled showings.

Reviewed listings and communicated with clients to understand property needs and preferences.

Acted as first point of contact and set appointments for prospective clients. Answered phone calls and routed messages.

Coordinated real estate transactions from contract to closing, ensuring deadlines and requirements were met. Managed transaction documents and liaised with parties.

Identified prospect needs and developed appropriate responses. Cold-called leads and closed 250 sales in four hours.

Managed ecommerce orders, communicated with customers, and navigated Shopify to track and monitor orders.

Answered incoming calls, greeted callers, provided information, and transferred calls to appropriate parties.

Helped incorporate product changes to drive customer engagement and firm profits. Greeted customers and assisted with product questions.

Identified, evaluated, and secured properties aligning with investment goals. Negotiated purchase agreements with property owners.

Acted as first point of contact and set appointments for prospective clients. Answered phone calls and routed messages.

Completed high school education with CSEC qualifications, including Grade 1 with Distinction in Principles of Business, Grade 1 in English Language A, and Grade 1 in Office Administration.

Pursued an Associate Degree in Hospitality and Tourism Management.