Open to opportunities

ANH DINH

@anhdinh1

I support operations and projects through accurate documentation, scheduling, CRM management, and stakeholder coordination.

Australia

Message

What I'm looking for

I'm seeking a remote Administrative Assistant, Office Administrator, Project Administrator, or Operations Support role where I can contribute immediately through accurate documentation, scheduling, CRM management, customer support, and stakeholder coordination.

I've supported residential property sales and leasing operations at Better Homes Co., managing end-to-end administration, contracts, legal paperwork, CRM records, inspections, appointments, settlements, and stakeholder communication.

At Vietnam Land SSG and Novaland, I prepared ownership and sales documentation, coordinated with legal and finance teams, maintained accurate records, and produced reports for business planning and senior management. I also supervised daily administrative workflow and coached sales team members.

My earlier secretary experience included managing executive calendars, travel arrangements, correspondence, reports, presentations, confidential records, and Vietnamese-English business document translation.

I'm currently completing a Master of Project Management at Curtin University and bring 15+ years of experience across administration, customer service, documentation, scheduling, and operations support. I'm ready to contribute immediately in a remote administrative, project administration, office administration, or operations support role.

Experience

Work history, roles, and key accomplishments

Current

Customer Service Assistant

Current

Chopstick Mini House

Jul 2024 - Present (2 years 1 month)

Delivered professional face-to-face customer service in a fast-paced environment. Processed EFTPOS and cash transactions accurately and managed customer enquiries and resolved issues promptly.

Customer Service EFTPOS Cash Handling Stock Management Attention To Detail

Operations & Administration Specialist

Better Homes Co.

Sep 2020 - Aug 2023 (2 years 11 months)

Managed end-to-end administration for residential property sales and leasing transactions. Prepared contracts, leasing documentation and supporting legal paperwork, and maintained accurate client records and CRM databases.

Administration Document Control CRM Contract Management Scheduling Marketing Reporting

Sales Team Leader

Vietnam Land SSG Co.

Sep 2018 - Jul 2020 (1 year 10 months)

Coordinated administration activities supporting residential and commercial property transactions. Supervised daily administrative workflow within the sales team and coached team members to achieve targets.

Team Leadership Administration Documentation Sales Reporting Coaching

Sales Executive

Vietnam Land SSG Co.

Oct 2010 - Aug 2018 (7 years 10 months)

Generated leads through advertising, referrals, and relationship management. Coordinated property viewings and delivered detailed project presentations, and provided comprehensive post-sales support.

Lead Generation Sales Social Media Marketing Customer Relationship Management Post sales Support

Sales Administrator

Novaland Co.

Jan 2009 - Sep 2010 (1 year 8 months)

Prepared and processed residential property sales contracts and supporting documentation. Maintained accurate sales records and CRM databases, and liaised with legal, finance and settlement teams.

Sales Administration Contract Processing CRM Documentation Reporting Scheduling

Secretary

Vinh Tuong Co.

Jul 2007 - Dec 2008 (1 year 5 months)

Managed executive calendars and meeting schedules. Prepared correspondence, reports and presentations, and coordinated travel arrangements and translated business documents.

Calendar Management Correspondence Travel Coordination Translation Confidentiality

Education

Degrees, certifications, and relevant coursework

Curtin University

Master of Project Management, Project Management

2024 -

Pursuing a Master of Project Management with specialisation in traditional and agile project methodologies, including additional coursework in marketing and financial management.

University of Social Sciences and Humanities

Bachelor of Arts, Oriental Studies

2003 - 2007

Completed a Bachelor of Arts in Oriental Studies with a focus on Chinese Studies, gaining foundation in cross-cultural communication, translation, and linguistics.