Yvonne Matongo

I've supported the CEO at Mortgage House remotely in Australia, managing calendars, meeting briefs, action items, executive correspondence, compliance logs, recruitment coordination, and Microsoft 365 Copilot access.

Across National Dental Services Australia and Sydney Group Services, I've handled high-volume client communications, appointment scheduling, payments, invoices, after-hours facilities requests, trade dispatch, accurate handovers, and process-improvement initiatives.

With 9+ years across administration, executive support, debt management, customer service, and sales, I bring practical ownership to busy environments. I enjoy creating structure, following tasks through to completion, learning new systems, and communicating clearly through emails, reports, documentation, and client interactions.