
Mia Guenoun
@miaguenoun
I keep busy teams organized through scheduling, customer service, calendar management, and accurate administrative support.
What I'm looking for
I'm currently supporting Cover More as a Customer Service Representative, handling high volumes of inbound calls, email management, invoicing, and data entry.
Previously, I coordinated scheduling at BCMC, managing jobs, calendars, inbound and outbound calls, emails, and problem-solving independently.
At 1300 Smoke Alarms, I provided administrative support across inbound calls, quality assurance, time reporting, scheduling, travel coordination, and calendar management for BCMC.
I bring strong attention to detail, clear communication, and practical experience using Microsoft Office and Google Workspace to keep priorities moving.
Experience
Work history, roles, and key accomplishments
Customer Service Representative
Cover More
Nov 2025 - Present (10 months)
Handled a high volume of inbound calls and email management, requiring strong attention to detail, time management, and communication skills.
Education
Degrees, certifications, and relevant coursework
North Lakes State College
Certificate I in Screen and Media, Screen and Media
2013 - 2017
Completed Certificate I in Screen and Media at North Lakes State College from 2013 to 2017.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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