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Mia Guenoun

@miaguenoun

I keep busy teams organized through scheduling, customer service, calendar management, and accurate administrative support.

Australia
Message

What I'm looking for

I'm looking for an administrative or customer support role where I can manage schedules, communications, records, and competing priorities while contributing reliable, detail-focused support.

I'm currently supporting Cover More as a Customer Service Representative, handling high volumes of inbound calls, email management, invoicing, and data entry.

Previously, I coordinated scheduling at BCMC, managing jobs, calendars, inbound and outbound calls, emails, and problem-solving independently.

At 1300 Smoke Alarms, I provided administrative support across inbound calls, quality assurance, time reporting, scheduling, travel coordination, and calendar management for BCMC.

I bring strong attention to detail, clear communication, and practical experience using Microsoft Office and Google Workspace to keep priorities moving.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

NC

North Lakes State College

Certificate I in Screen and Media, Screen and Media

2013 - 2017

Completed Certificate I in Screen and Media at North Lakes State College from 2013 to 2017.

Tech stack

Software and tools used professionally

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