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Angie Wilson

@angiewilson

Empathetic professional with expertise in client success and onboarding.

Zimbabwe
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What I'm looking for

I am looking for a role that allows me to leverage my skills in client success and project management while contributing to a mission-driven organization.

With over three years of experience in client success, onboarding, and system implementation, I am an empathetic and tech-savvy professional dedicated to enhancing client experiences. My journey has taken me through various sectors, including government, nonprofit, and media, where I have honed my skills in communication, organization, and adaptability. I thrive on building trust with diverse stakeholders and am passionate about empowering individuals through effective systems and services.

In my current role as an Account Executive at Basin Mediactive, I manage over 50 client accounts, ensuring that their expectations align with the services delivered. My responsibilities include leading the onboarding process, translating client goals into actionable marketing solutions, and utilizing project management tools to deliver results on schedule. My previous experiences as an Investigator/Case Manager and Community Health Outreach Coordinator have further strengthened my ability to navigate complex workflows and collaborate with various teams to achieve successful outcomes.

Experience

Work history, roles, and key accomplishments

AD

Investigator / Case Manager

Adult & Child Protective Services, DHS

Oct 2022 - Aug 2024 (1 year 10 months)

Owned investigative case flow from intake to resolution, interviewing witnesses, alleged victims, and perpetrators, and documenting actions in CRM systems. Partnered with legal, medical, and social service teams to identify solutions and implement interventions.

CP

Community Health Outreach Coordinator

Church at the Park

Aug 2021 - Feb 2022 (6 months)

Led community-based onboarding and health access support for underserved populations. Acted as a liaison between clients, healthcare providers, and public agencies to ensure the adoption of available resources.

AG

Courthouse Advocate

AmeriCorps / Saving Grace

Sep 2019 - Nov 2020 (1 year 2 months)

Guided clients through complex legal systems, ensuring consistent documentation and timely action. Advocated for successful outcomes through coaching, timeline tracking, and peer-level support.

Education

Degrees, certifications, and relevant coursework

OU

Oregon State University

Certification, Community Health Worker

2021 - 2022

Obtained a Community Health Worker Certification. Focused on community health principles and practices.

OU

Oregon State University

Bachelor of Science, Economics

2014 - 2018

Completed a Bachelor of Science degree in Economics. Studied economic principles, theories, and their applications.

Tech stack

Software and tools used professionally

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Angie Wilson - Account Executive - Basin Mediactive | Himalayas