Angie Bejarano
@angiebejarano1
Bilingual customer service specialist skilled in interpretation, verification, and client support.
What I'm looking for
I am a bilingual customer service professional with over two years of call center and in-person experience, combining Spanish-English interpretation with strong computer and documentation skills. I have supported verification processes, translated official documents, performed notary duties, assisted with simple tax returns, and maintained accurate records using tools like MS Word and Zendesk.
Currently providing Spanish interpretation at a large housing authority, I deliver culturally sensitive, neutral communication in high-volume settings and escalate issues appropriately. I bring meticulous attention to detail, reliable data-entry and bookkeeping familiarity, and a consistent focus on clear, professional client interactions that support organizational goals.
Experience
Work history, roles, and key accomplishments
Spanish Interpreter
Boston Housing Authority
Oct 2024 - Present (1 year 4 months)
Provided live Spanish-English interpretation for residents and staff across calls, meetings, and events, ensured clear, culturally sensitive communication and logged issues via Zendesk for accurate record-keeping.
Tax Intern / Notary
Fernandez Agencies
Aug 2023 - Apr 2024 (8 months)
Translated official documents and provided bilingual (Spanish-English) client support while verifying identities and preparing simple tax returns, improving documentation accuracy and client communication.
Education
Degrees, certifications, and relevant coursework
Bridgewater State University
Bachelor of Arts, Accounting and Finance
2022 -
Pursuing a Bachelor of Arts in Accounting and Finance, with coursework since 2022 focused on accounting and financial principles.
Brockton High School
High School Diploma, General High School Studies
2019 - 2021
Completed a High School Diploma in 2021 with coursework preparing for postsecondary study and vocational skills.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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