Maritza Candelario

With a robust background in customer service and office management, I have honed my skills in high-pressure environments, effectively managing a high-volume inbound call center for the State of New Jersey. My experience includes addressing Medicaid inquiries and resolving eligibility concerns while providing exceptional service to diverse populations. I pride myself on my ability to communicate empathetically and professionally, ensuring that clients feel valued and understood.

In addition to my role as a Bilingual Customer Service Representative, I have served as a receptionist in various capacities, where I developed strong organizational skills and the ability to multitask efficiently. My experience includes managing digital and hardcopy filing systems, scheduling appointments, and maintaining a secure and welcoming reception area. I am also proficient in translating documents between Spanish and English, which has proven invaluable in enhancing communication with clients.