Angel Wong

I am a dedicated HR professional with a Bachelor of Business (Honours) in Human Resource Management and over three years of hands-on experience across HR administration, payroll-related tasks, and client-facing operations. I bring a proven track record of improving customer satisfaction and streamlining processes.

In previous roles I resolved customer complaints empathetically, driving a 20% increase in customer satisfaction, and led operational improvements that scaled performance and improved retention. I have experience managing onboarding, offboarding, time & attendance, leave management, statutory contributions, and HR reporting.

I work effectively with stakeholders, optimize workflows, and track key performance metrics to support growth initiatives. I am proficient with Google Docs, Sheets and Slides and comfortable using HR systems to maintain accurate employee records and ensure compliance.

I communicate fluently in English, Mandarin and Cantonese, and bring patience, critical thinking and strong organizational skills to foster positive employee relations and support performance management efforts.