Open to opportunities

Angel Villatoro

@angelvillatoro

Message

Graphic designer with a degree in marketing and international business.

Honduras

Message

What I'm looking for

I seek a creative role in a collaborative environment that fosters growth.

I'm Angel David Villatoro Morales, a dedicated graphic designer with a degree in Marketing and International Business. My academic journey at the Technological University of Honduras has equipped me with a solid foundation in both creative and analytical skills. I have honed my design abilities through various software tools, including Adobe Illustrator, Photoshop, and CorelDraw, which I utilize to create compelling visual content.

My professional experience includes roles in customer service, where I developed strong communication skills and emotional intelligence. Working at 24-7 Intouch and Teleperformance, I learned to thrive under pressure while maintaining a focus on customer satisfaction. I am passionate about leveraging my skills in a dynamic environment that values creativity and innovation.

Experience

Work history, roles, and key accomplishments

Professional Intern

Grupo OPSA

Jan 2024 - Present (1 year 7 months)

Completed a professional internship, gaining practical experience in a corporate environment. Applied academic knowledge to real-world business challenges and contributed to team projects.

Marketing International Business Project Management Teamwork Business Operations

Customer Service Agent

Trusted Partners Solutions

May 2022 - Present (3 years 3 months)

Handled customer service interactions, addressing client needs and providing solutions. Utilized strong interpersonal skills to build rapport and ensure positive customer experiences.

Customer Service Client Relations Communication Problem Solving Data Entry

Medical Interpreter

Teleperformance

Apr 2021 - Present (4 years 4 months)

Served as a medical interpreter, facilitating communication between English and Spanish-speaking parties in healthcare settings. Ensured accurate and confidential translation of medical information.

Medical Interpretation Confidentiality Active Listening

Customer Service Agent

24-7 Intouch

Apr 2020 - Present (5 years 4 months)

Provided customer support and resolved inquiries for various clients. Maintained high levels of customer satisfaction through effective communication and problem-solving.

Customer Service Communication Problem Solving Conflict Resolution CRM Software

Education

Degrees, certifications, and relevant coursework

La Estancia School

Bachiller en Ciencias y Letras, Ciencias y Letras

Completed high school education with a focus on science and humanities. Gained foundational knowledge across various academic disciplines.

Universidad Tecnológica de Honduras (UNITEC)

Licenciado en Mercadotecnia y Negocios Internacionales, Mercadotecnia y Negocios Internacionales

Graduated with a degree in Marketing and International Business. Acquired comprehensive knowledge in marketing strategies, international trade, and business operations.