Angel Jean Tapia Ramirez

I am an aspiring BPO and customer service professional who brings practical administrative and financial experience to client-focused roles. I aim to leverage clear communication and strong teamwork to deliver reliable service.

From 2020 to 2024 I managed daily transaction logs and monthly financial reports, ensuring budget tracking and cost control for events while collaborating with administrative teams to streamline spending.

As a mechanical engineering student and intern, I supported mechanical operations, participated in technical meetings, assisted with data collection, and contributed to design analysis and documentation reviews.

I offer a mix of technical and soft skills—Microsoft Office proficiency, basic Adobe Photoshop, documentation and technical reporting, plus problem-solving, time management, and adaptability—to learn quickly and support operational needs.