Open to opportunities

Angelina Lewis

@angelinalewis

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Upbeat associate with over 10 years of customer service experience.

United States

Message

What I'm looking for

I am looking for a role that values teamwork and creativity, where I can contribute to customer satisfaction and grow professionally.

I am an enthusiastic professional with over a decade of experience in customer service and satisfaction. My career has allowed me to work with diverse teams, ranging from small groups to large teams of up to 100 people. I pride myself on my organizational skills and my passion for ensuring customer satisfaction, which has been a driving force throughout my career.

In my most recent role as a Lead and Trainer at Disneyland Resort, I have honed my leadership abilities while managing teams and ensuring high-quality service in a fast-paced environment. My experience also includes working as a Café Expert at Barnes & Noble, where I successfully led a team and managed inventory while maintaining a focus on customer experience. I have a strong background in costume design and event coordination, showcasing my creativity and adaptability in various roles.

Experience

Work history, roles, and key accomplishments

Current

Freelance Model

Current

Freelance

Oct 2012 - Present (12 years 8 months)

Gained experience in print, photoshoot, and runway modeling, coordinating shoots with up to 10 photographers and various teams. Provided costume design and makeup for models, assisting with runway events under tight deadlines. Prepared social media and press releases for shows.

Modelling Social Media Management

Current

Commission Based Costume Design

Current

Independent

Jan 2010 - Present (15 years 5 months)

Designed and created up to 15 personalized costumes per event for stage and cosplay, incorporating client insights. Utilized expertise in sewing, textile work, prop building, armor making, and leather work. Managed projects under tight deadlines for diverse clientele.

Sewing Leather Craft Client Management Project Management

Lead and Trainer, Entertainment Costuming

Disneyland Resort

Jul 2018 - Dec 2024 (6 years 5 months)

Led a team of 5-30 people in venue care with strict turnaround times and managed office supplies and vendor communications. Organized meetings for small and large groups, managed inventory, and trained staff in show environments with quick changes.

Team Leadership Training Communication Microsoft Excel

Guest Experience Specialist and Dog Trainer

Petco Animal Supplies

Feb 2016 - Jun 2017 (1 year 4 months)

Processed hundreds of daily transactions and educated customers on products and services to drive sales. Maintained showroom displays, managed stock replenishment, and taught dog training classes to groups of 5-15 dogs and pet parents.

POS Operation Customer Service POS Operations Product Knowledge Sales Inventory Management Dog Training Communication

Animal Culinary Technician/Special Event Coordinator

Santa Barbara Zoo

May 2012 - Jun 2017 (5 years 1 month)

Oversaw daily operations of the Animal Care department's nutritional branch, including inventory and vendor communications for feed and enrichment products. Booked arrangements and communicated with VIP guests for fundraising events and charity galas. Utilized Sabre GDS for hotel accommodations for high-level donors.

Inventory Management Vendor Relations Event Coordination Culinary Skills