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@tyleraurora
Hospitality coordinator with a strong background in guest relations.
I'm a dedicated hospitality coordinator with extensive experience in guest relations and event management. My journey began at Universal Studios, where I honed my skills as a Stage Assistant, assisting with costumes and equipment while also curating engaging content for social media. This role taught me the importance of attention to detail and the impact of visual storytelling.
At Marriott Vacation Club, I took on the role of Activities Supervisor, where I focused on enhancing guest experiences through entertainment and activities. My commitment to providing exceptional service was further solidified during my time at Hilton Grand Vacations, where I organized various events while ensuring guest satisfaction and promoting company values. I am passionate about creating memorable experiences for guests and thrive in dynamic environments.
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Work history, roles, and key accomplishments
Hilton Grand Vacations SeaWorld
Jan 2024 - Dec 2024 (11 months)
Organized different activities and events across the entirety of the property while maintaining the standards of growth and guest satisfaction within the company while promoting HGV values.
Marriott Vacation Club
Sep 2022 - Nov 2023 (1 year 2 months)
Formed guest relations while providing entertainment and activities for guests throughout the property. Assisted with the operation and activities of multiple work areas throughout the property.
Universal Studios
Sep 2018 - Nov 2023 (5 years 2 months)
Assisted with costumes and equipment used by onstage talent and other assistants, as well as curating photographs and short videos for the company's employee social media platforms.
Degrees, certifications, and relevant coursework
Bachelor of Arts, Film
2020 - 2023
Earned a Bachelor of Arts degree in Film, focusing on various aspects of film production and theory.
Associate of Arts, General Studies
2017 - 2019
Completed an Associate of Arts degree with a focus on General Studies, providing a broad foundation in various subjects.
Software and tools used professionally
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