Baisley Braun
@baisleybraun
Customer service expert with event planning and management experience.
What I'm looking for
I am a dedicated customer service expert with extensive experience in retail and event planning. Currently, I work as a Crew Member at Trader Joe’s, where I excel in customer service, merchandising, and inventory management. My role as a Mate has allowed me to develop leadership skills, overseeing crew members and ensuring a positive shopping experience for our customers.
In addition to my retail experience, I run my own event planning business, specializing in weddings and other celebrations across California and Nevada. I take pride in my ability to manage all aspects of event coordination, from vendor management to on-site execution, ensuring that every detail is perfect for my clients. My background in customer service has equipped me with the skills to build lasting relationships and deliver exceptional experiences.
Experience
Work history, roles, and key accomplishments
Event Planner
Special Event Planner
Jun 2022 - Present (3 years 1 month)
Own and operate an event planning and day-of coordinating business. Responsibilities include planning and executing weddings, pre-wedding events, baby showers, and birthday parties. Manage scheduling, vendors, budgets, and on-site execution.
Crew Member/Mate
Trader Joe's
Nov 2019 - Present (5 years 8 months)
Currently a Crew Member at Trader Joe's, responsible for customer service, cashiering, merchandising, inventory, and stocking. Also oversee the meat department, handling ordering and merchandising. Previously a Mate, responsible for schedule writing, overseeing crew members, and managing sections.
Live-In Caregiver
California Medical Caregiver
Jun 2019 - Present (6 years 1 month)
Provided live-in caregiving services, including feeding and medication assistance. Managed appointment scheduling, transportation, and household support for a client with specific medical needs. This was a 24-hour position.
Spa Group Sales Coordinator
Ritz-Carlton
Feb 2017 - Present (8 years 5 months)
Managed all marketing and sales activities for the spa, including scheduling and staff management. Responsible for meeting quarterly sales goals and providing excellent customer service throughout the resort, with a focus on spa guests. Handled inventory and payroll as needed.
Sales Associate
Tilly's
Jul 2016 - Present (9 years)
Provided customer service, managed inventory, and handled stocking duties. Responsible for end-of-night till closing procedures. Consistently recognized as a lead sales associate.
Education
Degrees, certifications, and relevant coursework
Santa Barbara Community College
Esthetician License, Esthetics
Attended Santa Barbara Community College, completing a program focused on skincare, skin disorders, treatment plans, and hair removal. Gained a comprehensive understanding of esthetician practices and procedures.
Buena High School
High School Diploma, General Studies
Activities and societies: AP classes (English, Spanish, Geography, Science), Bilingual Seal, Journalism program (sports department), Spirit Director in ASB
Completed high school with a focus on advanced placement courses in English, Spanish, Geography, and Science. Participated in the journalism program for the sports department and served as Spirit Director in ASB.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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