ACAngelica Cadilo
@angelicacadilo
Detail-oriented administrative professional with strong customer service skills.
PhilippinesWhat I'm looking for
I am an experienced administrative professional with a strong background in customer service and data management. Currently, I work at CAP College Foundation, where I manage financial data and customer transactions, ensuring accuracy and compliance with company policies. My role involves processing customer orders and providing exceptional service, which has honed my attention to detail and organizational skills.
Previously, I worked at Teleperformance as a Financial and Billing Support CSR, where I assisted clients in managing their finances, including investments and budgeting. My experience spans various roles in customer service, where I have developed strong interpersonal and communication skills. I am proficient in Microsoft Office Suite and CRM tools, which I leverage to enhance operational efficiency.
Experience
Work history, roles, and key accomplishments
B2B Admin
CAP College Foundation
Jan 2023 - Present (2 years 4 months)
Managed financial data in Excel, processed customer orders, and provided customer service while ensuring compliance with company policies. Handled logistics for damaged units and refused items.
Financial and Billing Support - CSR
Teleperformance
Jan 2021 - Jan 2022 (1 year)
Assisted clients in managing finances, processing insurance claims, and handling bill payments. Provided guidance on investments and budgeting.
Customer Service - Sales
Concentrix
Jan 2020 - Jan 2020 (0 months)
Greeted customers, handled transactions, and resolved complaints while providing information and support to potential buyers.
Food Server
Jollibee
Jan 2020 - Jan 2020 (0 months)
Provided an enjoyable dining experience by welcoming guests, taking orders, and serving food while coordinating with kitchen and bar staff.
Education
Degrees, certifications, and relevant coursework
Cap College Foundation
Bachelor of Science, Business Administration
2023 -
Currently pursuing a Bachelor of Science degree while working in the Back Office B2B Admin role, managing financial data and customer transactions.
ACLC College
Bachelor of Science, Accountancy Business Management
2018 - 2020
Studied Accountancy and Business Management, gaining foundational knowledge in financial principles and business operations.
Matarinao School of Fisheries
High School Diploma, General Education
2014 - 2018
Completed high school education, focusing on practical skills and foundational knowledge necessary for future studies.
Burak Elementary School
Elementary School Diploma, General Education
2005 - 2013
Completed elementary education, developing basic skills in various subjects.
Availability
Location
PhilippinesAuthorized to work in
Job categories
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