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Angela Tanner

@angelat

Compassionate animal care professional with extensive customer service experience.

United States
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What I'm looking for

I seek a role in a supportive environment where I can leverage my animal care expertise and customer service skills to make a positive impact.

As a dedicated animal care professional, I have spent over a decade honing my skills in various roles, from customer service representative to home health aide. My passion for animals drives my commitment to providing exceptional care and support, ensuring their well-being and comfort. I thrive in fast-paced environments and excel at collaborating with cross-functional teams to resolve client issues effectively.

Throughout my career, I have developed a strong foundation in customer service, consistently delivering positive experiences for clients and their pets. My experience includes working in veterinary settings, where I assisted with medical procedures and maintained a high standard of cleanliness and care. I take pride in mentoring junior team members and implementing proactive measures to enhance service quality and client satisfaction.

Experience

Work history, roles, and key accomplishments

AB
Current

CSR - Customer Service Representative

Animal Emergency Hospital Volusia-Ormond Beach

May 2023 - Present (2 years 3 months)

Collaborated with cross-functional teams to resolve client issues, escalating complex cases when necessary to ensure prompt resolution. Provided exceptional customer service to clients, ensuring their needs and concerns were addressed in a timely and professional manner.

PR
Current

Home Health Aide

Private

Mar 2022 - Present (3 years 5 months)

Provided compassionate and personalized care to patients in their homes, ensuring their comfort and well-being. Assisted with daily activities such as bathing, dressing, grooming, and medication administration.

PR
Current

Kennel Technician

Pet Paradise Resort

Jun 2018 - Present (7 years 2 months)

Provided compassionate care and attention to animals in a kennel setting, ensuring their comfort and well-being. Maintained cleanliness and sanitation of kennels, exam rooms, and common areas to prevent the spread of disease.

FF

Grooming Assistant/ Kennel Technician

Furry Friends

Sep 2017 - Mar 2018 (6 months)

Assisted groomers in bathing, brushing, and drying dogs of various breeds and sizes. Maintained cleanliness and organization of grooming area, ensuring a safe and comfortable environment for animals.

DP

Bartending

Daytona Beach Pier

May 2014 - Aug 2016 (2 years 3 months)

Provided seasonal bartending services during the summer months. Managed drink orders and served customers efficiently.

SS

Stable Manager

Sunshine Stables

Jan 2000 - Jul 2012 (12 years 6 months)

Managed a small private showing stable and property, overseeing daily operations. Maintained detailed records and schedules for veterinary care, vaccinations, worming, and farrier services.

Education

Degrees, certifications, and relevant coursework

TI

Technical Career Institutes

Training for in Veterinary technician, Veterinary Technology

2015 - 2016

Completed a comprehensive training program focused on veterinary technician skills. Gained practical experience in animal handling, medical imaging, and assisting with veterinary procedures.

Tech stack

Software and tools used professionally

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Angela Tanner - CSR - Customer Service Representative - Animal Emergency Hospital Volusia-Ormond Beach | Himalayas