Lauren Adamo

I am a dedicated customer service professional with over seven years of experience in medical and veterinary reception, emergency-room-adjacent environments, restaurants, and hotels. I bring a bubbly, empathetic approach to every interaction and prioritize positive client experiences.

In veterinary settings I manage check-ins, scheduling, payments, medical records, prescriptions, and surgical paperwork while assisting with daily procedures and patient care. I maintain tidy reception areas and ensure accurate, up-to-date patient documentation.

In medical and customer-facing roles I have processed billing and payments, liaised with insurers, handled sensitive patient communication, and supported clinical teams with sterilization, supply management, and administrative tasks. I am organized, detail-oriented, and comfortable working in busy, high-stress environments.

I seek opportunities to expand my skills in veterinary or medical front-desk operations, continue professional development, and contribute warmth, reliability, and strong administrative capability to a patient-focused team.