Bethanee Santillo

Supervise and train reception staff, manage schedules, and oversee onboarding and day-to-day front-desk operations. Handle guest inquiries and resolve complaints while processing boarding reservations, appointments, and accurate payment records.

Assisted with surgical intake, hospitalization care, and pre- and post-operative preparation. Monitored patients hourly, supported procedures, and completed discharge paperwork, medication logs, and patient charting.

Supported surgical intake, appointments, and hospitalization patients while maintaining hourly monitoring. Prepared animals for surgery, assisted with procedures, and managed medication/discharge documentation, inventories, and sterilization of facility areas.

Handled front-office duties including phone support, greeting clients, scheduling appointments, and preparing charts. Assisted with surgical and kennel intakes, administered or assisted with tests, and supported yearly exams and imaging preparation.

Assisted residents with ADLs and personal care, supported daily activities, and completed shift documentation. Recorded catheter output and monitored changes while serving meals and collecting meal trays.

Greeted customers and handled food orders, including assistance with takeout. Provided service and completed assigned duties to support daily operations.

Prepared horses for therapy sessions and assisted with session support and daily horse care. Performed feeding, watering, and stable maintenance tasks including mucking stables.

Assisted children with homework and afterschool activities while supervising daily after-care needs. Managed end-of-day cleanup and closing procedures for the center.

Maintained cosmetic department stock levels and supported customer service needs. Assisted with other departments as required while fulfilling cashier duties.

Completed a high school or equivalent program focused on nursing assistant coursework at Slidell High School from 2012 to 2016.