Angela Pedretti

I am an experienced customer service representative with strong technical aptitude, project coordination skills, and a track record of improving processes for telecommunications and service teams. At Vernon Communications Cooperative I managed quoting, scheduling, invoicing, service order entry, and system/camera consultations, and I led the security/home automation product line from provisioning through installation and billing.

I bring exceptional communication, billing and Microsoft Office skills, and hands-on experience scheduling thousands of subscribers for a fiber build while coordinating technicians and subcontractors. I am dependable, solutions-focused, and comfortable working with vendors, POS systems, and regulatory requirements from hospitality and technical environments.