Open to opportunities

Angela Magaly Guzman

@angelamagalyguzman

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Data-driven administrative professional skilled in service and operations.

United States

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What I'm looking for

I seek an operational or administrative role where I can apply data visualization and process-improvement skills, contribute to a collaborative culture, and take on responsibility for reporting, space planning, and client-facing support.

I am a detail-focused administrative professional with experience building Power BI dashboards, tracking KPIs, and improving operational efficiency in academic and healthcare-adjacent environments. I combine strong customer-service instincts with analytical skills to surface insights that inform space planning and workflow improvements.

I deliver reliable front-line support, manage inventory and procurement, and streamline reporting processes while fostering welcoming interactions with clients and colleagues; I also engage in community and leadership initiatives that support civic involvement and patient-centered service.

Experience

Work history, roles, and key accomplishments

Current

Front Desk Associate

Current

Tilman J Fertitta Family College of Medicine

Jan 2022 - Present (4 years 2 months)

Developed Power BI dashboards to track office occupancy and Zendesk KPI dashboards to improve workflow visibility; managed inventory and procurement, and provided front-line support to 30+ clients and staff daily.

Power BI Zendesk Data Analysis KPI Tracking Inventory Management Space Planning Microsoft Office Customer Service

Administrative Assistant

TLN Family Dentistry

Apr 2024 - Oct 2025 (1 year 6 months)

Provided administrative and personal support to dental staff, prepared and edited correspondence and reports with attention to detail, and managed office supplies and cost-effective procurement.

Microsoft Office Scheduling document preparation Procurement Inventory Management Customer Service Attention To Detail