Open to opportunities

Angel Allen C Delos Santos

@angelallends12

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Detection Specialist who streamlines client support and operations with data accuracy and AI tools.

Philippines

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What I'm looking for

I'm looking for a remote Virtual Assistant or Digital Marketing role where I can apply my experience in lead generation, client communication, CRM management, and social media support. I thrive in environments where I can take ownership of tasks, work independently, and contribute to a team's growth.

Allen | Virtual Assistant & Digital Marketing Support

I'm a results-driven Virtual Assistant with hands-on experience in digital marketing, real estate support, and client communication. I help businesses stay organized, follow up with leads, and keep things moving — so nothing falls through the cracks.

My background includes lead generation, CRM management, sales support, and social media management. I'm comfortable working independently, managing multiple tasks at once, and communicating clearly with clients and team members.

I'm also continuously growing my skills — currently building my short-form video editing capabilities, which adds value for brands looking to strengthen their social media presence.

If you're looking for a reliable, detail-oriented VA who takes ownership of their work and communicates proactively — I'd love to work with you.

Experience

Work history, roles, and key accomplishments

Detection Specialist

Stealth Monitoring

Sep 2023 - Aug 2025 (1 year 11 months)

Monitored up to 42 live CCTV feeds to spot and deter suspicious activity within company premises, and escalated incidents to the appropriate authorities. Prepared timely reports to support follow-up and ensure safety and compliance.

Suspicious Activity Reports Incident Reports Escalation Handling Attention To Detail Monitoring

Customer Service Representative

Concentrix

Oct 2022 - Feb 2023 (4 months)

Provided accurate information on products, services, and company policies while handling customer inquiries through inbound and outbound calls. Processed orders and managed forms, applications, and requests to support customer needs and service delivery.

Customer Support Order Processing Inbound Calls Data Entry Professional communication

Sales Account Representative

Star Horizon Solutions

Jul 2021 - Dec 2021 (5 months)

Sold and presented auto-warranty services to clients and managed account support. Negotiated offers and helped process contracts on behalf of clients.

Sales And Account Management Negotiation Contract Support Client Communication Lead Generation Data Entry

Sales Account (BPO)

Star Horizon Solutions

Jul 2021 - Dec 2021 (5 months)

Sold and provided auto-warranty services, handling client discussions to understand needs and present offerings. Negotiated offers and contracts on behalf of clients to support closing and service agreements.

Sales Auto Warranty Selling Negotiation Account Management Contract Support Client Communication

Property Investment Specialist

Avida Land Corporation

Assisted clients with buying, selling, and renting residential or commercial properties by coordinating the information and next steps of real estate transactions. Focused on accurate guidance and responsive client support throughout the process.

Real Estate Sales Client Consulting Attention To Detail