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Anette Eklund

@anetteeklund

I am a Vendor and Sourcing Manager, specialized in the localization industry with 8+ years leading global operations across Europe and LATAM.

Mexico

Message

What I'm looking for

I am looking for a role where I can take ownership, contribute to meaningful operational impact, and continue growing professionally. I value environments that offer challenges, clear accountability, and a collaborative, respectful culture where people are empowered to do their best work while delivering high-quality outcomes.

I have tracked and improved vendor recruitment, performance and retention for global companies like Uber, CBG, Volvo, and GM, managing networks of over 10’000 professionals and 15 enterprises across regions. My work has strengthened sourcing efficiency, compliance, and delivery quality in complex, multi-vendor environments. I focus on building scalable, sustainable and long-term relationships by aligning process automation, people-thriving environments, and customer-oriented mindsets.

My role has always been the middle point between the customer, people management, and operations. I also have extensive experience in localization and data-collection/annotation end-to-end project management.

Experience

Work history, roles, and key accomplishments

LLM sourcing program manager

Uber

Jul 2025 - Oct 2025 (3 months)

Designed and implemented sourcing workflows for AI and LLM projects supporting global clients like Meta and Google.
Improved vendor responsiveness by 20% and task acceptance rate by 15%.
Reduced project delivery time to meet the 48-hour SLA target (previously 72h).
Strengthened compliance.
Collaborated with Production, Sales, and Localization teams on QA alignment.

Vendor Management Sourcing SLA Management & Compliance Cross Functional Collaboration Process Design Performance Metrics

Vendor Manager / HRBP

CBG Global Translations

Sep 2022 - Jul 2025 (2 years 10 months)

BPO and change management focusing on governance, ISO standards, tender compliance, and engagement.
Created an internal campaign for training, CRM updates, and newsletters to sustain vendor engagement.
Increased OTD by 30% and availability by 25%.
Enhanced vendor compliance index by 30%.
Developed new KPI models to track recruitment, responsiveness, and SLA adherence.

BPO & QA ISO Governance KPI Design Training CRM & Compliance

Localization Consultant

Eklund Consulting

Jan 2017 - Jan 2025 (8 years)

Provided localization and vendor management consultancy across Sweden, UK and LATAM, building a database of 400+ freelancers, increasing projects per vendor from 1 to 4 monthly, and advising C-level on compliance and market entry.

Localization Consulting Recruitment & QA Negotiation Project Coordination

Mexican Market Localization Lead

Bumble Inc.

Jan 2019 - Dec 2021 (2 years 11 months)

Led LATAM localization and QA for Bumble’s Mexican market entry and major campaigns, improving cultural accuracy and user engagement through localized UX, marketing, legal content, and CAT/MT tool management.

Localization Strategy & QA CAT Tools Localization Stakeholder Management Cultural Consultancy

Vendor Manager / Sourcing

SPK Languages

Jan 2017 - Dec 2019 (2 years 11 months)

Built a 1,500-profile vendor database in two months, designed compliance processes aligned with local and international standards, and recruited and trained vendors for technical translation projects to support corporate contracts.

Recruitment Vendors & Compliance Onboarding Technical Translation Training Database Management