Anette Eklund
@anetteeklund
Localization and vendor manager driving global sourcing and compliance.
MexicoWhat I'm looking for
I am a Localization and Vendor Manager with 8+ years leading global operations across Europe and LATAM, having strengthened sourcing efficiency, compliance, and delivery quality for companies including Uber, Netflix, and Bumble. I have managed networks of thousands of professionals and implemented KPI models, vendor retention strategies, and compliance processes that improved on-time delivery, availability, and vendor compliance indices.
I design scalable, sustainable operations that align staffing, recruitment, processes, automations, and business goals, and I prioritize communication, collaboration, and cross-functional alignment to drive measurable improvements in responsiveness, SLA adherence, and project continuity across complex multi-vendor environments.
Experience
Work history, roles, and key accomplishments
UBVendor Manager
Uber
Aug 2025 - Oct 2025 (2 months)
Designed and implemented sourcing workflows for AI/LLM projects supporting clients like Google and Meta, improving vendor responsiveness by 20% and task acceptance by 15% while reducing average delivery time to meet a 48-hour SLA.
Vendor Manager / HRBP
CBG Global Translations
Sep 2022 - Feb 2025 (2 years 5 months)
Managed BPO and QA across Americas, EMEA and APAC, increasing on-time delivery by 30%, availability by 25%, and vendor compliance index by 30% through governance, training campaigns, and KPI model development.
Localization Consultant
Eklund Consulting
Jan 2017 - Jan 2025 (8 years)
Provided localization and vendor management consultancy across Sweden, UK and LATAM, building a database of 400+ freelancers, increasing projects per vendor from 1 to 4 monthly, and advising C-level on compliance and market entry.
BILed LATAM localization and QA for Bumble’s Mexican market entry and major campaigns, improving cultural accuracy and user engagement through localized UX, marketing, legal content, and CAT/MT tool management.
Vendor Manager / Sourcing
SPK Languages
Jan 2017 - Dec 2019 (2 years 11 months)
Built a 1,500-profile vendor database in two months, designed compliance processes aligned with local and international standards, and recruited and trained vendors for technical translation projects to support corporate contracts.
Education
Degrees, certifications, and relevant coursework
NMNational Autonomous University of Mexico
Bachelor of Arts, Communication
Bachelor of Arts in Communication with a specialization in Organizational Communication, completed in 2019.
UCUniversity of Copenhagen
Diploma, Video and Cinema Production
2017 - 2017
Completed a diploma program in Video and Cinema Production in 2017.
UPUniversity of Pennsylvania
Diploma, Marketing
2016 - 2016
Completed a diploma program in Marketing in 2016.
TMTecnológico de Monterrey
Certificate, Copyediting
2016 - 2016
Completed a certificate course in Copyediting in 2016.
Availability
Location
MexicoAuthorized to work in
Job categories
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