aneece vazquez
@aneecevazquez
Customer service professional with strong technical and programming skills.
What I'm looking for
My name is Aneece Ariana Vazquez, and I am a dedicated customer service professional with a strong background in technology and programming. I have honed my skills through various roles, including tech support and customer liaison, where I effectively communicated with clients and resolved their issues with patience and expertise.
Throughout my career, I have been recognized for my commitment to excellence, receiving multiple awards such as Employee of the Month and Employee of the Year at McDonald's. My technical proficiency includes programming in languages like Visual Basic, HTML, Java, JavaScript, and C++, as well as a strong command of Microsoft Office applications. I thrive in dynamic environments and am adaptable to meet the needs of both customers and colleagues.
Experience
Work history, roles, and key accomplishments
GMC Mediator Liaison
Teleperformance
Feb 2021 - Present (4 years 4 months)
Acted as a mediator and liaison, resolving customer disputes and facilitating communication between parties. Applied mediation techniques to achieve satisfactory outcomes for all involved.
GMC Mediator Liaison
Teleperformance
Feb 2021 - Present (4 years 4 months)
Served as a mediator and liaison, resolving complex customer disputes and ensuring fair outcomes. Collaborated with the Better Business Bureau (BBB) to address escalated concerns and maintain customer satisfaction.
Tech Support
Conduent
Aug 2020 - Present (4 years 10 months)
Provided technical assistance to customers, troubleshooting issues with various devices and software. Resolved technical problems efficiently and clearly communicated solutions.
Tech Support Specialist
Conduent
Aug 2020 - Present (4 years 10 months)
Provided technical support to customers, diagnosing and resolving software and hardware issues. Communicated complex technical information clearly to non-technical users.
Associate
Sam's Club HMS
Feb 2020 - Present (5 years 4 months)
Supported daily operations within the club, assisting members and maintaining product displays. Contributed to a clean and organized shopping environment.
Associate
Sam's Club
Feb 2020 - Present (5 years 4 months)
Supported club operations by assisting members, managing product displays, and ensuring a clean environment. Contributed to a positive shopping experience through attentive service.
Deli Ambassador
Shoprite
Jun 2018 - Present (7 years)
Provided exceptional customer service in the deli department, assisting with product selection and special orders. Ensured a positive customer experience and maintained high standards of hygiene.
Deli Ambassador
Shoprite
Jun 2018 - Present (7 years)
Enhanced customer experience in the deli department by proactively assisting with product selection and resolving concerns. Collaborated with team members to maintain product freshness and presentation.
Manager
McDonald's
Jan 2017 - Present (8 years 5 months)
Managed daily restaurant operations, including staff supervision, customer service, and inventory control. Recognized as Employee of the Month and Year for exceptional performance and leadership.
Manager
McDonald's
Jan 2017 - Present (8 years 5 months)
Managed daily restaurant operations, ensuring high standards of customer service and food quality. Led and trained staff, contributing to a positive work environment and achieving sales goals.
Associate
BJ's Wholesale Club
May 2016 - Present (9 years 1 month)
Assisted customers with product inquiries and purchases in a fast-paced retail environment. Maintained organized displays and contributed to a positive shopping experience.
Retail Associate
BJ's Wholesale Club
May 2016 - Present (9 years 1 month)
Assisted customers with purchases and inquiries in a fast-paced retail environment. Maintained organized product displays and ensured efficient checkout processes.
Deli Clerk
Shoprite
Jul 2013 - Present (11 years 11 months)
Prepared and served various deli products, ensuring adherence to food safety and hygiene standards. Provided friendly and efficient service to customers, managing orders and inquiries.
Deli Clerk
Shoprite
Jul 2013 - Present (11 years 11 months)
Prepared and served deli products to customers, ensuring adherence to food safety and hygiene standards. Maintained cleanliness of the deli area and managed product inventory.
Education
Degrees, certifications, and relevant coursework
Orange-Ulster BOCES Career and Technical Education Center Engineering Academy
Certificate, Computer Programming
Completed a program in Computer Programming at the Engineering Academy. Gained foundational knowledge and skills in various programming languages and concepts.
Chester Academy High School
High School Diploma, General Studies
Attended Chester Academy High School. Completed general studies and prepared for further education.
Orange County Community College
Associate's Degree, Liberal Arts and Sciences, General Studies
Pursued studies at Orange County Community College. Gained college credits in multiple types of psychology, criminology, and sociology.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Interested in hiring aneece?
You can contact aneece and 90k+ other talented remote workers on Himalayas.
Message aneeceFind your dream job
Sign up now and join over 85,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
