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André Sousa

@andrsousa

SaaS revenue growth professional focused on enterprise expansion, strategic accounts, customer success, and building scalable GTM processes.

Portugal

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What I'm looking for

I’m looking for clear ownership of revenue outcomes in an expansion, strategic account, or partnerships environment within a product-led SaaS company—where I can scale accounts using relationships, systems, and cross-functional collaboration.

I’m a B2B SaaS revenue professional with 20 years of experience across technology, digital businesses, partnerships, and commercial growth roles. I specialise in expanding customer relationships, driving account growth, and helping companies build scalable go-to-market motions in remote international environments.

At Discourse, I manage and grow a portfolio of strategic and enterprise customers, identifying expansion opportunities through customer engagement, adoption signals, and business needs. I have led complex commercial conversations across the full customer lifecycle, from discovery and solution alignment to negotiation, expansion, and long-term partnership development.

My experience includes contributing to strategic deals such as iFood (€30K hosting + €40K professional services) and developing enterprise opportunities with companies like Niantic, alongside driving multiple account expansions from smaller subscriptions into significantly larger commercial relationships.

I combine customer-facing commercial skills with a strong operational mindset: improving sales processes, CRM hygiene, enablement, forecasting, and cross-functional collaboration between Sales, Marketing, Product, and Customer Success teams.

I’m particularly interested in roles across Account Management, Customer Success, Sales Enablement, Partnerships, and Revenue Growth where I can take ownership of outcomes and help technology companies scale through stronger customer relationships.

Experience

Work history, roles, and key accomplishments

Self-Serve Account Manager

Discourse

Aug 2023 - Jan 2026 (2 years 5 months)

Managed a portfolio of ~40 enterprise and strategic accounts (~$1.1M ARR), driving expansions by growing accounts from ~$500/month to $2,500+ monthly in selected cases. Conducted account reviews, identified expansion signals from usage/adoption/community metrics, and supported onboarding/retention initiatives.

Account Management Expansion Revenue Revenue Operations Pipeline Generation Sales Enablement Sales Strategy HubSpot Forecasting MEDDICC Stakeholder Management Negotiation Relationship Management

Sales Development Representative

Discourse

Dec 2022 - Aug 2023 (8 months)

Qualified and progressed ~60–120 outbound and inbound opportunities across SMB and enterprise SaaS segments, supporting pipeline estimated at ~$2M–$5M. Led enterprise discovery and qualification for complex accounts and contributed to end-to-end sales cycles for deals up to $500K+ ARR potential.

Pipeline Generation Outbound Inbound Playbooks Sales Enablement Sales Strategy HubSpot MEDDICC Stakeholder Management Relationship Management Forecasting

Sports Account Manager & Media Buying

Samba Digital

Nov 2021 - Dec 2022 (1 year 1 month)

Managed and developed partnerships across 10–20 international sports and entertainment clients across EU and LATAM markets. Supported commercial negotiations and coordinated multi-stakeholder relationships across brand, media, and platform partners for international campaigns.

Account Management Partnerships Media Buying Stakeholder Management Relationship Management Negotiation Sales Strategy

Platform Sales Manager

Samba Digital

Sep 2021 - Nov 2021 (2 months)

Supported partnerships and commercial activities with international sports and entertainment clients across EU and LATAM markets during campaign engagements. Coordinated multi-stakeholder relationships across brand, media, and platform partners.

Account Management Stakeholder Management Relationship Management Sales Strategy Negotiation

New Business Developer

Games Workshop Ltd

Dec 2020 - Aug 2021 (8 months)

Expanded retail partnerships across 20+ distribution and retail accounts across Portugal and Spain. Supported B2B sales growth in a niche retail ecosystem through structured account development and outreach.

Account Management Sales Strategy Sales Enablement Pipeline Generation Outbound Inbound Playbooks Relationship Management

Corporate Partnerships Manager

Sixt

Aug 2017 - Mar 2020 (2 years 7 months)

Managed a portfolio of corporate mobility accounts in Northern Portugal covering B2B transport contracts. Drove retention and upsell initiatives across 30–50 corporate clients, contributing to renewals and account expansion in recurring B2B service agreements.

Account Management Expansion Revenue Stakeholder Management Relationship Management Negotiation

New Business Developer

NOS SGPS

Jun 2014 - Jul 2017 (3 years 1 month)

Developed and closed 20–40+ new B2B telecom accounts across Portugal SME segments. Generated revenue through pipeline generation and cold outreach activity, exceeding monthly sales targets.

Pipeline Generation Sales Strategy Outbound Inbound Playbooks Account Management Relationship Management Forecasting