ANDRILLION REAVES

Resolve customer concerns and billing issues by phone and other customer support channels. Document interactions, collaborate with teams, and train customers on products and processes.

Perform preventive maintenance and document work orders in CMMS. Coordinate repairs, prioritize requests, and complete maintenance documentation.

Manage inbound and outbound shipments while maintaining inventory accuracy. Train new employees and process required documentation.

Operate production equipment and perform quality inspections. Cross-train team members to support coverage and production needs.

Open and close the store while delivering customer service and merchandising. Train associates and support daily store operations.

Exceed sales goals while resolving customer complaints. Supervise staff and manage inventory to support store operations.

Pursuing a Bachelor of Science in Sociology at Mississippi Valley State University, expected to complete in 2028.

Completed a High School Diploma.

Completed a certification through Mississippi Delta Community College.

Completed Forklift Certification.