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Open to opportunities

Andrews Omane Boamah

@andrewsomaneboamah

Results-driven professional with experience in customer service and management.

Ghana
Message

What I'm looking for

I am looking for a role that allows me to leverage my skills in customer service and management while providing opportunities for growth and development in a dynamic environment.

I am a results-driven professional with extensive experience in customer service, administration, and management. Over the years, I have honed my skills in various roles, including Store Manager and Administrative Assistant, where I successfully managed daily operations and provided exceptional service. My educational background, including a Master's in Business Administration in E-Business Strategic Management, complements my practical experience, enabling me to approach challenges with a strategic mindset.

Throughout my career, I have demonstrated strong leadership and management skills, particularly during my tenure as an Assistant Headteacher and English Teacher. I have developed and implemented educational programs while supervising staff and ensuring high performance. My ability to communicate effectively and adapt to diverse environments has been instrumental in my success, particularly in customer-facing roles where problem-solving and interpersonal skills are crucial.

Experience

Work history, roles, and key accomplishments

AB

Customer Service and Operational Sales Officer

Amanano Rural Bank

Jan 2007 - Present (18 years 8 months)

Provided exceptional customer service, addressing inquiries and resolving issues efficiently. Recommended and explained banking services and products to clients, utilizing strong communication and problem-solving skills.

Education

Degrees, certifications, and relevant coursework

UW

University of Education, Winneba

Bachelor's Degree, Education

Earned a Bachelor's Degree in Education from the University of Education, Winneba, Ghana, focusing on pedagogical methods and educational leadership.

UC

University of Cape Coast

Diploma, Basic Education

Obtained a Diploma in Basic Education from the University of Cape Coast, Ghana, providing a foundation in fundamental educational practices.

NA

National Banking College, Accra

Diploma, Certified Retail, Sales and Marketer

Completed a Diploma in Certified Retail, Sales and Marketer from the National Banking College, Accra, specializing in retail and sales strategies.

UN

Unknown

Masters of Business Administration, E-Business Strategic Management

Pursued a Masters of Business Administration with a specialization in E-Business Strategic Management, focusing on digital business strategies.

Tech stack

Software and tools used professionally

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