Andrew Northcutt

I am a dedicated customer service associate with a proven track record in various roles, demonstrating creativity, enthusiasm, and a strong work ethic. My experience spans across multiple industries, including transportation, healthcare, and retail, where I have consistently been recognized for my punctuality and ability to learn new systems quickly. I am proficient in Salesforce, Intercom, and Slack, which has enabled me to effectively manage customer interactions and improve overall service delivery.

In my current role as a Business Development Representative at Trident Transport, I have successfully booked truck loads for active customers and acquired new clients, acting as the primary point of contact to ensure timely pickups and deliveries. Previously, as a Consumer Advisor at Blue Cross Blue Shield of Tennessee, I provided valuable assistance to members regarding their policies and benefits, resolving issues and facilitating communication between clients and supervisors. My diverse experience has equipped me with the skills necessary to excel in fast-paced environments and deliver exceptional customer service.