JM
Open to opportunities

Juan Mendoza

@juanmendoza

Energetic bilingual professional with a strong background in hospitality.

United States
Message

What I'm looking for

I am looking for a remote position that values adaptability and offers opportunities for international travel.

I am an energetic and bilingual professional with a strong background in hospitality, logistics, and customer-facing roles. I am seeking a fully remote position in customer experience, virtual assistance, or support operations that allows for international travel. Known for my reliability, adaptability, and team-first mindset, I am committed to providing high-quality support from anywhere in the world.

In my current role as a Remote-Ready Front Desk & Guest Support at Residence Inn, I deliver seamless front desk operations with a strong customer-first approach. I resolve guest issues independently and maintain high property standards while collaborating with internal teams. My previous experience as an Amazon Delivery Driver honed my logistics and customer experience skills, where I managed over 150 daily deliveries with consistent accuracy and effective communication.

Throughout my career, I have demonstrated strong communication and customer service skills, along with a tech-savvy approach using various software and tools. I am physically fit, organized, and dependable, making me well-suited for remote work environments.

Experience

Work history, roles, and key accomplishments

RI
Current

Remote-Ready Front Desk & Guest Support

Residence Inn

Feb 2025 - Present (5 months)

Delivered seamless front desk operations with a strong customer-first approach. Resolved guest issues independently and maintained high property standards.

AM

Delivery Driver

Amazon

Jun 2024 - Nov 2024 (5 months)

Managed 150+ daily deliveries with consistent accuracy and time management. Used scanning devices and GPS tools to coordinate independent routing.

CR

Youth Support Staff

Creighton Oaks Rehab

Sep 2023 - Mar 2024 (6 months)

Maintained structured supervision for youth residents. Documented shift activities and ensured safety protocols were upheld.

Education

Degrees, certifications, and relevant coursework

RS

Ronald W. Reagan Doral Senior High School

High School Diploma, General Studies

Completed high school education, gaining foundational knowledge and skills across various subjects. Participated in extracurricular activities and prepared for future academic or professional pursuits.

Tech stack

Software and tools used professionally

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Juan Mendoza - Remote-Ready Front Desk & Guest Support - Residence Inn | Himalayas