Juan Mendoza
@juanmendoza
Energetic bilingual professional with a strong background in hospitality.
What I'm looking for
I am an energetic and bilingual professional with a strong background in hospitality, logistics, and customer-facing roles. I am seeking a fully remote position in customer experience, virtual assistance, or support operations that allows for international travel. Known for my reliability, adaptability, and team-first mindset, I am committed to providing high-quality support from anywhere in the world.
In my current role as a Remote-Ready Front Desk & Guest Support at Residence Inn, I deliver seamless front desk operations with a strong customer-first approach. I resolve guest issues independently and maintain high property standards while collaborating with internal teams. My previous experience as an Amazon Delivery Driver honed my logistics and customer experience skills, where I managed over 150 daily deliveries with consistent accuracy and effective communication.
Throughout my career, I have demonstrated strong communication and customer service skills, along with a tech-savvy approach using various software and tools. I am physically fit, organized, and dependable, making me well-suited for remote work environments.
Experience
Work history, roles, and key accomplishments
Remote-Ready Front Desk & Guest Support
Residence Inn
Feb 2025 - Present (5 months)
Delivered seamless front desk operations with a strong customer-first approach. Resolved guest issues independently and maintained high property standards.
Delivery Driver
Amazon
Jun 2024 - Nov 2024 (5 months)
Managed 150+ daily deliveries with consistent accuracy and time management. Used scanning devices and GPS tools to coordinate independent routing.
Youth Support Staff
Creighton Oaks Rehab
Sep 2023 - Mar 2024 (6 months)
Maintained structured supervision for youth residents. Documented shift activities and ensured safety protocols were upheld.
Inbound Expert
Target
Apr 2023 - Jul 2023 (3 months)
Unloaded and processed freight with high efficiency. Operated handheld systems for inventory and restocking.
Education
Degrees, certifications, and relevant coursework
Ronald W. Reagan Doral Senior High School
High School Diploma, General Studies
Completed high school education, gaining foundational knowledge and skills across various subjects. Participated in extracurricular activities and prepared for future academic or professional pursuits.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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