Andres Monge

I’m a Customer Success and Account Management leader with a background in software services, technology partnerships, and strategic account growth. My work sits at the intersection of client relationships, delivery, commercial strategy, and long-term business value.

Throughout my career, I’ve helped technology companies retain, grow, and strengthen complex client accounts. At FullStack Labs, I grew a key account from approximately $60K to more than $300K in monthly revenue by building executive relationships, identifying new opportunities, and aligning delivery with the client’s broader business needs. At BairesDev, I managed more than 30 software outsourcing clients, including top-tier strategic accounts, and helped drive over 80% headcount growth within one year through stakeholder management, referrals, and staffing strategy.

I later led account management at Stateside, where I developed Sandler-based playbooks, coaching routines, and commercial processes connecting retention, growth, and delivery credibility. Today, at Oceans Code Experts, I partner with Recruiting, Delivery, Finance, and leadership to protect client outcomes and create sustainable expansion opportunities.

I’m especially interested in customer strategy, account growth, AI, leadership, EOS, and building practical systems that help teams perform better. I enjoy working in collaborative, remote environments where trust, ownership, and continuous improvement matter.