Andrea Philippou
@andreaphilippou
Experienced UX Researcher and Content Writer with a passion for storytelling.
United KingdomWhat I'm looking for
I am a dedicated UX Researcher and Content Writer with a strong background in crafting compelling narratives and conducting thorough research. Currently, I work at OLM Systems, where I produce product documentation and conduct user interviews to enhance platform functionality. My role involves writing and reviewing multiple pieces weekly, ensuring clarity and precision in communication.
Previously, I served as a Junior UX Writer at DigiCert, where I honed my skills in creating user-friendly content and managing online documentation. My experience spans various roles, including business development and freelance research analysis, allowing me to develop a versatile skill set. I hold a Master of Arts in English Literature from the University of Bristol and a Bachelor of Fine Arts from Emerson College, where I graduated Magna Cum Laude.
Experience
Work history, roles, and key accomplishments
UX Researcher & Content Writer
OLM Systems
Oct 2021 - Present (3 years 9 months)
Wrote, edited, and reviewed weekly product update documentation, announcements, and FAQ articles for OLM's ECLIPSE platforms. Interviewed users about platform functionality and analyzed data from research projects.
Junior UX Writer
DigiCert, Inc.
May 2020 - Present (5 years 2 months)
Wrote and peer-reviewed newsletters, announcements, error messages, and other UX/UI content in Axure. Updated company webpages and online documentation pages daily.
Business Development Representative, EMEA
DigiCert, Inc.
Nov 2019 - Present (5 years 8 months)
Conducted online research on IT Security professionals using LinkedIn Sales Navigator and DiscoverOrg. Generated an average of 75 leads from 20 companies per week.
Freelance Research Analyst
Wonder (askwonder.com)
Oct 2019 - Present (5 years 9 months)
Examined various client requests and questions posted on Wonder's platform. Responded to client requests by gathering and presenting relevant data in writing.
Web Researcher
DigiCert, Inc.
Oct 2018 - Present (6 years 9 months)
Conducted online research on IT Security professionals in enterprises. Registered 22 new clients for DigiCert's new CertCentral Enterprise platform during a two-day Security Summit.
Education
Degrees, certifications, and relevant coursework
ECEmerson College
Bachelor of Fine Arts, Writing, Literature and Publishing
Grade: 3.77/4.00
Activities and societies: Poetry Editor for Words Apart Magazine; Substantive Editor for Wilde Press; Emerson Poetry Project member; Internship in Cyprus Parliament’s Research, Studies and Publications Department
Graduated Magna Cum Laude with a Cumulative GPA: 3.77/4.00; Dean’s List (2012 – 2015). Served as Poetry Editor for Words Apart Magazine and Substantive Editor for Wilde Press; member of the Emerson Poetry Project. Completed a two-month internship in Cyprus Parliament’s Research, Studies and Publications Department (May – June 2014).
UBUniversity of Bristol
Master of Arts, English Literature
Activities and societies: Puzzles Editor for University of Bristol’s newspaper, Epigram; published writer in Helicon Magazine
Completed MA Dissertation, "'A Possible Future rather than an Irrecoverable Past': Mozart’s Timelessness of Being and Music in Anthony Burgess’ Mozart and the Wolf Gang. Achieved the Bristol PLUS Award, an employability award that encourages students to learn new skills and gain experience in non-academic activities. Puzzles Editor for University of Bristol’s newspaper, Epigram; published writer i
Tech stack
Software and tools used professionally
Availability
Location
United KingdomAuthorized to work in
Job categories
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