leancopy User
@leancopyuser
Experienced UX Writer and Content Designer specializing in human-centered content.
What I'm looking for
As a UX Writer and Content Designer, I am dedicated to crafting human-centered experiences through strategic content, clear language, and scalable systems. My journey has led me to refine and optimize over 30,000 datasets weekly at X.AI, achieving a remarkable 63% average content optimization rate across generative AI tasks. I have collaborated closely with engineering teams to enhance annotation tools, streamlining data workflows and reducing QA cycles, while also contributing to narrative design and scriptwriting for conversational flows.
In my previous role as Lead Content Designer at TechMahindra for Google, I directed UX content strategy for implicit workflows, processing over 300,000 data assets with a 100% success rate. My efforts enabled over 1 million real-user queries in just five months, significantly improving contextual understanding and journey logic. I take pride in my ability to create data-driven user personas that align content strategy with user behavior, resulting in increased engagement and product clarity.
With a strong foundation in creative writing from Stanford University and an ongoing MBA, I continuously seek to enhance my skills in UX writing and content strategy. I am passionate about developing content that resonates with users and drives engagement, and I thrive in collaborative environments where I can contribute to innovative product solutions.
Experience
Work history, roles, and key accomplishments
AI Tutor/Human Data Editor
X.AI
Sep 2023 - Present (1 year 8 months)
Refined and optimized over 30,000 datasets weekly, achieving a 63% average content optimization rate. Created UX-aligned content for system training, improving model accuracy and UI comprehension. Partnered with engineering to enhance annotation tools and contributed to narrative design for Grok’s conversational flows.
Lead Content Designer
TechMahindra for Google
May 2023 - Sep 2023 (4 months)
Directed UX content strategy for implicit workflows powering Gemini and Magi. Led processing of 300,000+ data assets, achieving a 100% success rate. Improved contextual understanding and journey logic, enabling 1M+ real-user queries.
Narrative Content Designer (Freelance)
Calm
Jul 2021 - Apr 2023 (1 year 9 months)
Wrote immersive story-driven content for over 100M users, tailored for relaxation and insomnia relief. Designed narrative flows to increase listener engagement and collaborated with producers to align UX with emotional tone.
UX Writer & Content Strategist
Scalex
Mar 2021 - Feb 2023 (1 year 11 months)
Defined voice, tone, and microcopy for a crypto–fiat mobile app, contributing to a 51% increase in user engagement. Created data-driven user personas and improved information architecture, reducing bounce rates by 31%. Developed onboarding flows that reduced support tickets by 46%.
Regional Content & Product UX Lead
Phoenix Browser
Sep 2018 - Aug 2021 (2 years 11 months)
Led content operations across Africa, optimizing browser UX and increasing in-app interaction by 65%. Developed push notifications for over 25M users, achieving a 57% CTR. Launched user growth features that significantly boosted user engagement.
Education
Degrees, certifications, and relevant coursework
leancopy hasn't added their education
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