Andrea Luus

Managed multi-brand operations, fleet logistics, and customer service across three vehicle rental brands. Streamlined cross-brand fleet allocation and maximized revenue through upselling.

Managed procurement and stores operations for the hotel group, ensuring cost-effective sourcing and maintaining inventory levels. Coordinated stock control and ensured compliance with audit policies.

Managed creditors control tasks, ensuring accurate processing of accounts payable.

Provided comprehensive administrative and personal assistant support, including quotations, invoicing, and bank reconciliations. Managed marketing initiatives and social media content.

Provided freelance graphic design and social media advertising services on a part-time basis.

Assisted with remote office administration, including filing, archiving, and learning company registrations.

Managed day-to-day operations of a hospitality venue, including guest bookings, front-of-house service, and event coordination. Handled marketing, social media, and sales support.

Provided executive support to the Director of Operations and General Manager, coordinating meetings, reports, and events. Compiled strategy and budget presentations for senior leadership.

Provided administrative support to the Portfolio Head and HOD team, monitored property compliance, and acted as liaison for tenants. Compiled monthly tenant revenue reports and newsletters.

Performed administrative tasks including payroll, purchase orders, and budget maintenance.

Coordinated end-to-end events, including functions, exhibitions, and shows. Managed client negotiations, bookings, and on-site execution, and compiled post-event reports.

Planned and implemented promotions and events to achieve marketing objectives. Managed partnerships, sponsorships, and communication platforms, and designed POS material.

Managed departmental administration, including scheduling, payroll, and procurement. Reconciled gaming revenue and ensured compliance with legislation. Trained staff and chaired disciplinary hearings.

Managed cash desk operations and supervised staff during shifts.

Performed senior administrative duties in the admin department.

Provided customer service and assistance on the slots floor.

Managed administrative functions in the casino admin department.

Managed cash desk operations and supervised staff during shifts.

Performed junior administrative duties in the admin department.

Supervised cash desk operations and staff.

Matriculated from Worcester High School in 1991.

Completed a course in Basic Principles of Accounting.