Fortunate Masinga
@fortunatemasinga
Administrative assistant and receptionist with 10+ years streamlining front-desk operations.
South AfricaWhat I'm looking for
I’m a detail-oriented Administrative Assistant and Receptionist with over 10 years of experience supporting fast-paced offices through front-desk management, client coordination, and organised day-to-day workflows. I handle calls, emails, and visitor coordination while keeping filing systems and records accurate through data capturing and spreadsheets.
I also bring hands-on experience with invoicing, purchase orders, and payroll administration support, plus schedule and meeting coordination to keep communication efficient. Known for strong customer service and careful attention to detail, I’ve worked across construction, tombstones, betting operations, and event support—consistently keeping operations running smoothly and clients informed.
Experience
Work history, roles, and key accomplishments
Administrative Assistant & Receptionist
Afriscan Construction
Jan 2019 - Present (7 years 7 months)
Managed front-desk operations including calls, emails, and visitor coordination, while maintaining filing systems and accurate data capture using spreadsheets. Processed invoices and purchase orders and coordinated management schedules and meetings.
Receptionist & Sales Consultant
Thekwini Tombstones
Jan 2017 - Jan 2019 (2 years)
Handled customer enquiries, managed appointment scheduling, and processed sales orders. Maintained accurate client records in a CRM system and coordinated with production teams to track order progress and delivery timelines.
Founder & Operations Lead
First Steps
Jan 2015 - Jan 2017 (2 years)
Established and managed daily operations of a small business, handling bookkeeping and client communication. Developed organizational systems for scheduling and inventory management and coordinated stakeholders.
Betting Operator
Gold Circle
Jan 2012 - Jan 2015 (3 years)
Processed transactions accurately and managed cash handling procedures in a high-volume environment. Provided customer service while maintaining reliable transaction handling.
Hostess & Assistant Decorator
Snotty Decor & Catering
Jan 2010 - Jan 2012 (2 years)
Coordinated event logistics and assisted with client consultations, including setup schedule coordination. Communicated with vendors and suppliers to support event delivery.
Machine Operator & Packer
Flex-O-Thene Plastics
Jan 2007 - Jan 2010 (3 years)
Operated production machinery and maintained quality control standards. Tracked output data and reported discrepancies to shift supervisors.
Education
Degrees, certifications, and relevant coursework
University of South Africa (UNISA)
Higher Certificate, Banking
2018 -
Completed a Higher Certificate in Banking through UNISA in 2018.
IQRA (End User Computing NQF3)
NQF Level 3, End User Computing
2015 -
Completed End User Computing at NQF level 3 in 2015.
Inanda Newtown Comprehensive High School
National Senior Certificate, Secondary Education
2006 -
Completed the National Senior Certificate at Inanda Newtown Comprehensive High School in 2006.
Tech stack
Software and tools used professionally
Availability
Location
South AfricaAuthorized to work in
Job categories
Skills
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