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Andrea Landa

@andrealanda

Property manager at Fort40 Guesthouse managing short-term rentals, bookings, guest communication, and payment operations.

Malta

Message

At Fort40 Guesthouse / Fame Group Ltd, I managed daily guesthouse and short-term rental operations from reservation through check-out. I coordinated bookings, calendars, pricing, and availability across Booking.com, Airbnb, Hostaway, and Hosthub.

I handled guest inquiries, remote communication, and self check-in coordination, and shared property information and local recommendations to support the guest experience. I also processed and monitored payments through Stripe and direct booking channels.

I supported day-to-day bookkeeping and organized financial records, receipts, invoices, and transaction documents for accounting and audit processes. At APCOPAY, I prepared contract offers, communicated with clients and banks, and supported sales administration and client follow-ups.

Experience

Work history, roles, and key accomplishments

Client Relations Coordinator

APCOPAY

Jan 2022 - Jan 2023 (1 year)

Prepared contract offers and maintained communication with clients and banks. Supported the sales team with administrative tasks and client follow-ups, and served as the primary point of contact for client inquiries.

Client Relations Communication Skills Administrative Support Sales Support Relationship Management Problem Solving

Accounts

Fame Group Ltd

Managed payment processing and monitoring through Stripe and direct booking channels. Supported day-to-day bookkeeping activities, including organisation and preparation of financial records, and assisted the accounting team and external auditor by providing and organising receipts, invoices, and transaction documentation.

Bookkeeping Financial Record Keeping Payment Processing Stripe Accounting Support Audit Support Microsoft Office Google Workspace

Manager

Fort40 Guesthouse

Managed daily operations of Fort40 Guesthouse and short-term rental properties, ensuring smooth end-to-end guest experience from reservation to check-out. Coordinated bookings, calendar management, pricing, and real-time availability across Booking.com, Airbnb, Hostaway, and Hosthub.

Education

Degrees, certifications, and relevant coursework

University of Suffolk

Bachelor's Degree, Business Management and Administration

Completed a degree in Business Management and Administration, graduating in 2024.

Andrés Bello Catholic University

Bachelor's Degree (Incomplete), Industrial Engineering

2019 -

Completed two semesters of Industrial Engineering in 2019, covering introductory coursework in engineering principles, mathematics, and basic management concepts.