At FSJ Gaming Center & Hotel, I own the event sales cycle for 25+ corporate, government, community, and nonprofit events each month, from inquiry and proposal through delivery and follow-up.
I build tailored quotes, conduct site inspections, negotiate bookings, secure deposits, and grow event value through AV, beverage, karaoke, and other enhancements. I also lead delivery for events of up to 450 guests, coordinating a 15-member team, staffing, floorplans, food and beverage, and timelines.
I recovered more than $1M in outstanding accounts within three months by finding accounts-receivable gaps and introducing structured tracking, follow-up, and collection processes.
My background also includes commercial sales support and product development at Protecta Insurance Company, where I supported 160+ financial advisors and helped bring Ahorro Total Protecta to market. Earlier retail and housing roles strengthened my approach to team coordination, customer needs, and day-to-day operations.
