Ana Valenzuela
@anavalenzuela
Detail-oriented virtual assistant with expertise in client management.
GuatemalaWhat I'm looking for
As a dedicated professional with a strong background in virtual assistance and client management, I thrive in fast-paced environments where organization and communication are key. My experience as a Personal Assistant to a holistic coach has honed my skills in managing client data, organizing schedules, and developing effective communication templates. I take pride in my ability to support international operations through document translation and trend analysis using AI tools.
Previously, I worked as a Virtual Tech Savvy Assistant, where I excelled in social media management, customer service, and sales. My proactive approach and attention to detail have consistently led to exceeding sales targets and building strong client relationships. I also have experience in back office operations, ensuring accuracy in document management and maintaining clear communication with clients.
With a degree in professional cooking and certification in wildlife management, I bring a unique blend of creativity and analytical skills to my work. I am passionate about continuous learning and development, always seeking opportunities to enhance my skills and contribute to team success.
Experience
Work history, roles, and key accomplishments
Personal Assistant
David Meneses
Jul 2024 - Present (1 year)
Managed client data, maintained records, and organized calendars and appointments for a holistic coach with international clientele. Developed email and WhatsApp message templates, created structures and documents for events, and handled budgets and cost sheets. Utilized AI tools for trend analysis and workbook development, and translated documents between Spanish and English.
Virtual Tech Savvy Assistant
The Virtual Assistant Company
May 2022 - Present (3 years 2 months)
Managed social media, handled chat sales, scheduling, and customer service. Recognized for providing exceptional customer service, building strong client relationships, and consistently exceeding sales targets. Effectively managed tasks and contributed to team success in a fast-paced environment.
Back Office Operations
Imapolania
May 2021 - Present (4 years 2 months)
Translated and corrected documents, updated databases, and maintained regular communication with clients. Completed citizenship application forms, ensuring accuracy and timeliness in all tasks. Fostered strong client relationships through consistent and clear communication.
Team Leader and Quality Assurance Agent
Invisible Technologies Inc.
Feb 2020 - Present (5 years 5 months)
Promoted from Data Extraction Agent to Team Leader and Quality Assurance Agent. Responsible for team administration, quality control, and ensuring high-performance standards. Maintained regular communication with clients through email and phone to address inquiries and provide support.
Education
Degrees, certifications, and relevant coursework
Instituto Superior del Medio Ambiente
Certification, Wildlife Management and Preservation
Completed certification where I learned how to manage and conserve wildlife.
Academia Culinaria Las Margaritas
Professional Cooking Degree, Culinary Arts
Received a degree in professional cooking, where I studied international cuisine.
Tech stack
Software and tools used professionally
Availability
Location
GuatemalaAuthorized to work in
Job categories
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