Deborah Orozco

I am a Customer Experience Analyst with a strong commitment to quality assurance and team development. At TELUS International Guatemala, I have honed my skills in evaluating the performance of Content Moderation and Data Labeling teams. My role involves collaborating closely with team leaders to ensure that our members deliver exceptional quality work that meets client expectations.

Previously, I worked as a Customer Service Agent at Everise Guatemala, where I managed inbound and outbound calls for a law firm. My experience also includes serving as a Seller Disclosure Specialist at Innovative Contact Solutions, where I meticulously filled out legal forms and ensured the accuracy of critical data. I am passionate about continuous learning and helping others grow professionally.