Ana Tricia Balid

As a dedicated customer service representative with extensive experience in email support, I have honed my skills in resolving client issues and providing exceptional service. Currently, I work at TaskUs, where I verify client information and manage follow-ups, ensuring a seamless experience for customers. My previous role at Accenture involved addressing product inquiries and tracking orders, which further developed my analytical and reporting capabilities.

In addition to my customer service background, I have a strong foundation in social media management. I have successfully managed social media strategies for various companies, including Oikonomos and Lemon, Tea and Shake. My creative skills in graphic design, utilizing tools like Canva and Procreate, have allowed me to effectively promote services and engage with audiences online. I am passionate about merging customer service with digital marketing to drive brand success.