Anas Ahmed

I am a dedicated IT professional with a Bachelor of Science in Computer Science and certifications in Google IT Support and IBM IT Support. With over two years of experience, I specialize in optimizing IT infrastructure, ensuring secure and efficient operations, and managing SaaS platforms. My expertise includes LAN/WAN monitoring, Active Directory management, and HIPAA compliance oversight.

In my current role as a Jr. IT Support Executive at BreakThru, I have improved network performance through proactive monitoring and bandwidth control, reducing downtime for 200+ employees. I have also streamlined Active Directory management and Google Workspace for 500+ users, along with other SaaS platforms like Zoom, Slack, and Office 365. Additionally, I implemented VMware vSphere ESXi virtual machines, reducing physical hardware costs by 30%.

I am passionate about leveraging my technical skills to support agile IT environments and ensure seamless user experiences. I am currently involved in HIPAA implementation projects and have led Google Workspace migrations, demonstrating my ability to handle complex IT challenges effectively.