Looking for a job

Ana Quiñones

@anaquiones

Message

Executive Assistant & operations specialist—turning executive priorities into measurable, scalable outcomes.

Venezuela

Message

What I'm looking for

I’m looking for a remote team where I can support executives and distributed work through strong operations, CRM/pipeline execution, and clear status reporting—helping drive faster workflows, better communication, and measurable outcomes.

I’m an Executive Assistant and Operations Specialist with 5+ years of experience supporting founders and distributed teams across SaaS, logistics, and digital service environments in the U.S. and LATAM. I’m known for strengthening communication flow and building operational visibility so leadership can focus on high-impact strategic work.

In my current role at VirtuDigital, I coordinate execution across a 22-member technical and operational team, improving internal response time and workflow efficiency by 30%. I lead technical follow-up meetings, track progress in Trello, and deliver status updates while documenting workflows, playbooks, and SOPs to support scalable onboarding.

At SOMA Software, I partner with the founder on calendar scheduling, demo coordination, meeting preparation, and follow-ups, communicating daily with U.S.-based clients. I monitor the sales pipeline in Close, support outbound execution, and reduced manual workload by 40% through CRM automation and workflow improvements.

Previously, at American Dirt Delivery, I coordinated end-to-end fulfillment across ~150 monthly orders, reducing delivery delays by 20% and supporting revenue growth from ~$5K to $50K–$80K per six-month period. Across operations support roles, I’ve consistently improved accuracy and execution—strengthening planning, follow-through, and client-ready documentation from tickets to reservations.

Experience

Work history, roles, and key accomplishments

Current

Project Manager

Current

VirtuDigital

Sep 2025 - Present (7 months)

Coordinated execution across a 22-member technical/ops/development team on a digital implementation project, improving internal response time and workflow efficiency by 30%. Led technical follow-ups with Trello tracking and delivered leadership status updates while documenting workflows and SOPs to support onboarding.

Project Management Trello Slack Workflow Documentation SOP Development Status Reporting

Current

Executive Support & Sales Ops

Current

SOMA Software

May 2024 - Present (1 year 11 months)

Served as operational partner to the founder, managing scheduling, demo coordination, agendas/minutes, and English client follow-ups via Zoom and email. Drove sales pipeline execution in Close, generating 57 meetings from 87 discovery calls in 2025, and reduced manual operational workload by 40% through CRM automation and workflow improvements.

Executive Support Sales Operations Close CRM Meeting Coordination Sales Automation Documentation

Operations Support

Nu Car Rentals

Mar 2023 - Apr 2024 (1 year 1 month)

Managed 20+ daily support tickets and 15+ daily reservations, ensuring accurate tracking and service continuity while progressing from customer service to operations support. Improved operations by reducing reservation no-shows by 30% through process improvements and tighter reservation workflows.

Customer Support Ticketing Reservation Management Operations Support Process Improvement No Show Reduction Workflow Optimization

Operations & Sales Operations Specialist

American Dirt Delivery

Jun 2020 - Mar 2023 (2 years 9 months)

Coordinated end-to-end fulfillment across ~150 monthly orders and 12 daily suppliers by aligning demand, inventory, and delivery capacity. Reduced delivery delays by 20% and supported revenue growth from ~$5K to $50K–$80K per six-month period, maintaining Salesforce data accuracy and operational reporting for decision-making.

Operations Management Supplier Management Salesforce Workflow Optimization