Ananya Sharma
@ananyasharma4
I resolve global payment failures, chargebacks, fraud risks, and complex cross-border transaction issues.
IndiaWhat I'm looking for
At Deel, I resolve end-to-end payment processing failures across a global payroll platform, working directly with PSPs to clear stuck and failed multi-currency transactions.
Previously at Revolut, I managed the full Visa and Mastercard chargeback lifecycle, from evidence gathering and scheme-compliant submissions to representment and resolution. I assessed fraud and invalid claims, processed successful refunds, and identified misuse patterns that informed fraud-prevention improvements.
At NatWest, I processed high-value business payments across SEPA, SWIFT, Faster Payments, BACS, IBT, and ACH while conducting fraud checks, KYC reviews, and risk assessments. I bring 5+ years of payments, fraud, compliance, and customer operations experience, with a strong focus on accuracy, SLAs, and client impact.
Experience
Work history, roles, and key accomplishments
Own end-to-end resolution of payment processing failures across Deel's global payroll platform. Collaborate with PSPs to investigate and clear stuck or failed transactions, and serve as L2 support for complex technical payment issues.
Education
Degrees, certifications, and relevant coursework
Hindu College
Bachelor of Business Administration, Business Administration
2017 - 2020
Pursued a Bachelor of Business Administration degree from Hindu College, focusing on business and management principles.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Job categories
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