Anansh Agrawal
@ananshagrawal
Support engineer specializing in system optimization, automation, and reliable deployments.
IndiaWhat I'm looking for
I’m a Product Support Engineer (L2) with 3.5 years of experience specializing in system optimization, automation, and seamless deployments. I focus on keeping backends stable, fast, and ready for smooth releases.
At Signzy Technologies, I provide backend support for PNB, helping the team through VKYC & Onboarding using Signzy’s products and services in an on-site role. I manage ticket resolution with Jira and API troubleshooting with Postman, Inspect Console, and WebHooks.
Previously at Pelatro Solutions, I improved uptime to 99.9% by monitoring and maintaining server performance using Grafana and Monit. I streamlined deployment processes (25% faster) with Jenkins, Docker, and Kubernetes, and saved 20+ hours weekly by automating repetitive tasks with Bash scripts.
I bring strong technical depth across SQL, PostgreSQL, and Linux troubleshooting, and I’ve resolved critical downtime by fixing database misconfigurations quickly. I enjoy collaborating with cross-functional teams and turning operational issues into better monitoring, testing, and deployment documentation.
Experience
Work history, roles, and key accomplishments
Product Support Engineer
Signzy Technologies Pvt. Ltd.
Feb 2025 - Present (1 year 3 months)
Provided L2 backend support for PNB, ensuring smooth operation using SQL, JSON, WebHooks, and JavaScript. Managed Jira-based ticket resolution and supported deployment, monitoring, and testing for VKYC and onboarding using Signzy products and services.
Implementation/Support Engineer
Pelatro Solutions Pvt. Ltd.
Feb 2021 - Oct 2022 (1 year 8 months)
Improved server uptime to 99.9% by implementing proactive monitoring with Grafana and Monit. Reduced deployment time by 25% using Jenkins, Docker, and Kubernetes, and automated repetitive tasks with Bash scripts to save 20+ hours weekly while resolving critical SQL/PostgreSQL and Linux issues within two hours.
Education
Degrees, certifications, and relevant coursework
Bengaluru, Karnataka
Bachelor of Engineering (CSE), Computer Science Engineering
2020 -
Bachelor of Engineering in Computer Science Engineering (CSE) started in September 2020 in Bengaluru, Karnataka.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Social media
Job categories
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